Battery status of laptop not shown

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heckenr
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Battery status of laptop not shown

Post by heckenr »

Hello, 

I have successfully installed LMDE 6 next to Windows 11 on my Fujitsu laptop A3510. Unfortunately the battery status symbol does not appear. Do you know how to fix it, since the battery status is important for mobile use. Thanks. So much

Roland
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diabolicbg
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Re: Battery status of laptop not shown

Post by diabolicbg »

I don't use LMDE 6, but it should be similar to LM. Right click on the panel and search for Applets or Add to Panel.
- You see, in this world there are two kinds of people, my friend, those with loaded guns, and those who dig. You dig. - "The Good, the Bad and the Ugly"

Behind every faulty computer there is a user who did nothing...
heckenr
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Re: Battery status of laptop not shown

Post by heckenr »

Thank you for your reply. This does not give me the solution. Meanwhile I have found more information regarding the problem ("you never walk alone")

https://forums.opensuse.org/t/battery-n ... /147586/18

However, I am not able to follow those instructions with the terminal as I lack of experience to maneuver in the terminal :oops: . If someone has an easier fix, that would be nice.

I find it really frustrating, that Fujitsu does not give support to Linux users.

Best Regards from Germany,
Roland
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BG405
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Re: Battery status of laptop not shown

Post by BG405 »

Not a fix, but does acpi -V in Terminal show the battery level & whether it's charging? If so there may be a temporary workaround (kludge) which I'll post here. I don't have one of those Fujitsu machines myself, to check with.
Dell Inspiron 1525 - LM17.3 CE 64-------------------Lenovo T440 - Manjaro KDE with Mint VMs
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Hoser Rob
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Re: Battery status of laptop not shown

Post by Hoser Rob »

heckenr wrote: Tue Mar 26, 2024 12:57 pm ... I have found more information regarding the problem ("you never walk alone")

https://forums.opensuse.org/t/battery-n ... /147586/18

However, I am not able to follow those instructions with the terminal as I lack of experience to maneuver in the terminal :oops: . If someone has an easier fix, that would be nice.
opensuse is a rather differrent distro from Mint. The packaging system is different, the kernels mentioned there are older than yours so the parameters may have changed, and they're talking about KDE, not Cinnamon. If you don't understand the differences between distros stick to UBuntu or Debian support. I actually got 95% of my useful Mint support info from ubuntuforums.org and askubuntu.com.

The Debian user forums are great but high expertise pro oriented. So the answers are very reliable but you have to dig, and they don't walk newbies through every step.
I find it really frustrating, that Fujitsu does not give support to Linux users. ...
Hardly any of them do.
For every complex problem there is an answer that is clear, simple, and wrong - H. L. Mencken
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senjoz
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Re: Battery status of laptop not shown

Post by senjoz »

I​ have a Fujitsu LifeBook A3511 with Linux Mint 21.3 Cinnamon installation. I have no problems with battery recognition. I tried to boot a live session of LMDE 6 but I got an error: out of memory. I had no time to troubleshoot that yet.

Please post output of the terminal command inxi -Fxxxorz. Is the battery recognized there? Also check output of terminal command cat /sys/class/power_supply/BAT1/uevent. Please use code display tags when posting terminal outputs!



EDIT: I managed to boot in a live session of LMDE 6. Battery is recognized and icon is in the panel.

Code: Select all

~$ cat /sys/class/power_supply/BAT1/uevent
POWER_SUPPLY_NAME=BAT1
POWER_SUPPLY_TYPE=Battery
POWER_SUPPLY_STATUS=Not charging
POWER_SUPPLY_PRESENT=1
POWER_SUPPLY_TECHNOLOGY=Li-ion
POWER_SUPPLY_CYCLE_COUNT=4
POWER_SUPPLY_VOLTAGE_MIN_DESIGN=10800000
POWER_SUPPLY_VOLTAGE_NOW=11777000
POWER_SUPPLY_CURRENT_NOW=0
POWER_SUPPLY_CHARGE_FULL_DESIGN=4170000
POWER_SUPPLY_CHARGE_FULL=3727000
POWER_SUPPLY_CHARGE_NOW=2961000
POWER_SUPPLY_CAPACITY=79
POWER_SUPPLY_CAPACITY_LEVEL=Normal
POWER_SUPPLY_MODEL_NAME=CP753347-01
POWER_SUPPLY_MANUFACTURER=PAC  
POWER_SUPPLY_SERIAL_NUMBER=
heckenr
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Re: Battery status of laptop not shown

Post by heckenr »

Code: Select all

  ID-3: /dev/nvme0n1p4 size: 3 GiB fs: ntfs
Sensors:
  System Temperatures: cpu: 50.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2183 pm: dpkg pkgs: 2161 pm: flatpak pkgs: 22
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http://packages.linuxmint.com faye main upstream import backport
    2: deb https://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
    3: deb https://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
    4: deb http://security.debian.org bookworm-security main contrib non-free non-free-firmware
    5: deb https://deb.debian.org/debian bookworm-backports main contrib non-free non-free-firmware
Info:
  Processes: 239 Uptime: 33m wakeups: 1 Memory: 7.42 GiB
  used: 1.92 GiB (25.8%) Init: systemd v: 252 target: graphical (5)
  default: graphical Compilers: gcc: 12.2.0 alt: 12 Shell: Bash v: 5.2.15
  running-in: gnome-terminal inxi: 3.3.26
roland_fujitsu@Fujitsulaptop:~$ 
heckenr
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Re: Battery status of laptop not shown

Post by heckenr »

...sorry I will try again to copy all the information from the terminal.
heckenr
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Re: Battery status of laptop not shown

Post by heckenr »

Code: Select all

 inxi -Fxxxorz
System:
  Kernel: 6.1.0-18-amd64 arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    Desktop: Cinnamon v: 6.0.4 tk: GTK v: 3.24.38 wm: muffin vt: 7 dm: LightDM
    v: 1.26.0 Distro: LMDE 6 Faye base: Debian 12.1 bookworm
Machine:
  Type: Laptop System: FUJITSU CLIENT product: LIFEBOOK A3510 v: N/A
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: FUJITSU CLIENT model: FJNBB6D v: EQAB217496
    serial: <superuser required> UEFI: FUJITSU CLIENT v: Version 1.14
    date: 09/05/2022
CPU:
  Info: dual core model: Intel Core i3-1005G1 bits: 64 type: MT MCP
    smt: enabled arch: Ice Lake rev: 5 cache: L1: 160 KiB L2: 1024 KiB L3: 4 MiB
  Speed (MHz): avg: 625 high: 1300 min/max: 400/3400 cores: 1: 400 2: 400
    3: 400 4: 1300 bogomips: 9523
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel Iris Plus Graphics G1 vendor: Fujitsu Client driver: i915
    v: kernel arch: Gen-11 ports: active: eDP-1 empty: DP-1, DP-2, DP-3, DP-4,
    HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:8a56 class-ID: 0300
  Device-2: Chicony FJ Camera type: USB driver: uvcvideo bus-ID: 3-7:2
    chip-ID: 04f2:b6a0 class-ID: 0e02
  Display: x11 server: X.Org v: 1.21.1.7 with: Xwayland v: 22.1.9 driver: X:
    loaded: modesetting unloaded: fbdev,vesa dri: iris gpu: i915 display-ID: :0
    screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
    s-diag: 582mm (22.93")
  Monitor-1: eDP-1 model: BOE Display 0x0700 res: 1920x1080 hz: 60 dpi: 142
    size: 344x194mm (13.54x7.64") diag: 395mm (15.5") modes: 1920x1080
  API: OpenGL v: 4.6 Mesa 22.3.6 renderer: Mesa Intel UHD Graphics (ICL GT1)
    direct-render: Yes
Audio:
  Device-1: Intel Ice Lake-LP Smart Sound Audio vendor: Fujitsu Client
    driver: snd_hda_intel v: kernel bus-ID: 00:1f.3 chip-ID: 8086:34c8
    class-ID: 0403
  API: ALSA v: k6.1.0-18-amd64 status: kernel-api
  Server-1: PipeWire v: 0.3.65 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
Network:
  Device-1: Intel Ice Lake-LP PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:34f0 class-ID: 0280
  IF: wlp0s20f3 state: up mac: <filter>
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Fujitsu Client driver: r8169 v: kernel pcie: speed: Unknown
    lanes: 63 port: 4000 bus-ID: 06:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp6s0 state: down mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) type: USB
    driver: btusb v: 0.8 bus-ID: 3-10:3 chip-ID: 8087:0aaa class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 1 state: up address: <filter> bt-v: 3.0
    lmp-v: 5.1 sub-v: 200f hci-v: 5.1 rev: 200f
Drives:
  Local Storage: total: 238.47 GiB used: 19.47 GiB (8.2%)
  ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLQ256HAJD-00007
    size: 238.47 GiB speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: FXV7202Q temp: 26.9 C scheme: GPT
Partition:
  ID-1: / size: 109.24 GiB used: 19.44 GiB (17.8%) fs: ext4
    dev: /dev/nvme0n1p5
  ID-2: /boot/efi size: 1020 MiB used: 35.3 MiB (3.5%) fs: vfat
    dev: /dev/nvme0n1p1
Swap:
  Alert: No swap data was found.
Unmounted:
  ID-1: /dev/nvme0n1p2 size: 128 MiB fs: <superuser required>
  ID-2: /dev/nvme0n1p3 size: 122.8 GiB fs: ntfs
  ID-3: /dev/nvme0n1p4 size: 3 GiB fs: ntfs
Sensors:
  System Temperatures: cpu: 50.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2183 pm: dpkg pkgs: 2161 pm: flatpak pkgs: 22
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http://packages.linuxmint.com faye main upstream import backport
    2: deb https://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
    3: deb https://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
    4: deb http://security.debian.org bookworm-security main contrib non-free non-free-firmware
    5: deb https://deb.debian.org/debian bookworm-backports main contrib non-free non-free-firmware
Info:
  Processes: 241 Uptime: 35m wakeups: 1 Memory: 7.42 GiB
  used: 2.04 GiB (27.5%) Init: systemd v: 252 target: graphical (5)
  default: graphical Compilers: gcc: 12.2.0 alt: 12 Shell: Bash v: 5.2.15
  running-in: gnome-terminal inxi: 3.3.26
heckenr
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Re: Battery status of laptop not shown

Post by heckenr »

the following command was not found..... It replied file of folder not found.

Code: Select all

cat /sys/class/power_supply/BAT1/uvent
cat: /sys/class/power_supply/BAT1/uvent: Datei oder Verzeichnis nicht gefunden
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senjoz
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Re: Battery status of laptop not shown

Post by senjoz »

Strangely, it looks like the battery is really not recognized by LMDE 6. What output do you get with the command ls /sys/class/power_supply?

Is battery working okay in Windows 11? Is fast startup disabled in Windows?

If you boot in a live session from LMDE 6 installation media, do you get the battery icon in the panel, is battery recognized with terminal command inxi -B.
heckenr
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Re: Battery status of laptop not shown

Post by heckenr »

Thank you so much for helping me. Fujitsu A series does not give battery status to Linux (see link from the beginning).

The battery works ok in Windows 11. No problem. I also checked with Linux Mint 21.3 (ubuntu based) via USB stick live session: Also no battery icon available.

Here is the output of the commands you proposed:

roland_fujitsu@Fujitsulaptop:~$ ls /sys/class/power_supply
ACAD

Regarding the output for inxi - B uring live session I will tell you later.

As mentioned from me in my initial post, I am not able to follow the instructions in the following link, which quotes a work around:
Vhttps://forums.opensuse.org/t/battery-not-recognized-in-fujitsu-lifebook/147586/18

Best Regards,
Roland
heckenr
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Re: Battery status of laptop not shown

Post by heckenr »

Addition regarding the question if I start LMDE 6 by live session. NO battery symbol and terminal command inxi - b does not list any information regarding a battery or power supply. :cry:
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senjoz
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Re: Battery status of laptop not shown

Post by senjoz »

heckenr wrote: Wed Mar 27, 2024 3:50 pm Fujitsu A series does not give battery status to Linux
I have no problems with my Fujitsu LifeBook A5311. Everything works.


heckenr wrote: Wed Mar 27, 2024 3:50 pm As mentioned from me in my initial post, I am not able to follow the instructions in the following link, which quotes a work around:
Check this thread about battery not detected problem in Mint/Ubuntu. Maybe these instructions for a workaround are easier to follow. Also one user of A3510 reported that with Ubuntu kernel 6.2 battery is recognized.


heckenr wrote: Wed Mar 27, 2024 3:50 pm I also checked with Linux Mint 21.3 (ubuntu based) via USB stick live session: Also no battery icon available.
Have you tried the Edge version? It has kernel 6.5. You can also try newer kernels which are available in LMDE 6, linux-image-6.5.0-0.deb12.4-amd64​ o​r linux-image-6.6.13+bpo-amd64.
heckenr
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Re: Battery status of laptop not shown

Post by heckenr »

Hello,

the advice to change to Linux MInt 21.3 Edge with newest kernel 6.5 worked for me. Thank you very much indeed. I have the battery symbol visible now! :D

Ubuntu newest version was also tried in the live session with USB stick and it also showed the symbol, but I am more familiar with Mint and all my PCs have Mint installed.

Have a great Easter!

Cheers,
Roland


Here is the response from the system....

Code: Select all

roland@roland-LIFEBOOK-A3510:~$ inxi -b
System:
  Host: roland-LIFEBOOK-A3510 Kernel: 6.5.0-26-generic x86_64 bits: 64
    Desktop: Cinnamon 6.0.4 Distro: Linux Mint 21.3 Virginia
Machine:
  Type: Laptop System: FUJITSU CLIENT product: LIFEBOOK A3510 v: N/A
    serial: <superuser required>
  Mobo: FUJITSU CLIENT model: FJNBB6D v: EQAB217496
    serial: <superuser required> UEFI: FUJITSU CLIENT v: Version 1.14
    date: 09/05/2022
Battery:
  ID-1: BAT1 charge: 24.1 Wh (60.0%) condition: 40.2/45.0 Wh (89.3%)
    volts: 11.1 min: 10.8
CPU:
  Info: dual core Intel Core i3-1005G1 [MT MCP] speed (MHz): avg: 625
    min/max: 400/3400
Graphics:
  Device-1: Intel Iris Plus Graphics G1 driver: i915 v: kernel
  Device-2: Chicony FJ Camera type: USB driver: uvcvideo
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting
    unloaded: fbdev,vesa gpu: i915 resolution: 1920x1080~60Hz
  OpenGL: renderer: Mesa Intel UHD Graphics (ICL GT1)
    v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2
Network:
  Device-1: Intel Ice Lake-LP PCH CNVi WiFi driver: iwlwifi
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    driver: r8169
Drives:
  Local Storage: total: 238.47 GiB used: 16.31 GiB (6.8%)
Info:
  Processes: 264 Uptime: 34m Memory: 7.41 GiB used: 1.78 GiB (24.0%)
  Shell: Bash inxi: 3.3.13
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senjoz
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Re: Battery status of laptop not shown

Post by senjoz »

I am glad that we have solved the problem. I recommend tlp program to optimize battery power consumption.

I wonder if the A3511 was running okay on battery (without mains power) when the battery was not recognized in LMDE 6.
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