[SOLVED] No Sound after fresh istallation of Linux Mint 21.3 Virginia

[tug_tug]

I just did a fresh install of Linux Mint(XFCE) coming from Ubuntu 22.04 (GNOME) and Linux Mint don't have any sound but in Ubuntu it have sound. I already did all method provided in this guides: https://itsfoss.com/fix-sound-ubuntu-1304-quick-tip/ and http://mreen.epizy.com/SoundFixTips.html?i=2 . Also tried using a jack earphone but it didn't work. I am still not sure it's a Software issue or Hardware issue. I will boot Ubuntu 22.04 to make sure it's a software problem or not.
Here my system info

Code: Select all

System:
  Kernel: 5.15.0-101-generic x86_64 bits: 64 compiler: gcc v: 11.4.0
    Desktop: Xfce 4.18.1 Distro: Linux Mint 21.3 Virginia
    base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: Hewlett-Packard product: HP ProBook 6570b
    v: A1029D1102 serial: <superuser required>
  Mobo: Hewlett-Packard model: 17AB v: KBC Version 42.38
    serial: <superuser required> UEFI: Hewlett-Packard v: 68ICE Ver. F.70
    date: 02/13/2018
CPU:
  Info: dual core model: Intel Core i5-3360M bits: 64 type: MT MCP
    arch: Ivy Bridge rev: 9 cache: L1: 128 KiB L2: 512 KiB L3: 3 MiB
  Speed (MHz): avg: 1293 high: 1493 min/max: 1200/3500 cores: 1: 1285
    2: 1197 3: 1493 4: 1198 bogomips: 22350
  Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel 3rd Gen Core processor Graphics vendor: Hewlett-Packard
    driver: i915 v: kernel bus-ID: 00:02.0
  Device-2: Chicony Integrated HP HD Webcam type: USB driver: uvcvideo
    bus-ID: 1-1.3:3
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting
    unloaded: fbdev,vesa gpu: i915 resolution: 1366x768~60Hz
  OpenGL: renderer: Mesa Intel HD Graphics 4000 (IVB GT2)
    v: 4.2 Mesa 23.0.4-0ubuntu1~22.04.1 direct render: Yes
Audio:
  Device-1: Intel 7 Series/C216 Family High Definition Audio
    vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus-ID: 00:1b.0
  Sound Server-1: ALSA v: k5.15.0-101-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel 82579V Gigabit Network vendor: Hewlett-Packard
    driver: e1000e v: kernel port: 4060 bus-ID: 00:19.0
  IF: enp0s25 state: down mac: <filter>
  Device-2: Intel Centrino Advanced-N 6205 [Taylor Peak] driver: iwlwifi
    v: kernel bus-ID: 24:00.0
  IF: wlo1 state: up mac: <filter>
Bluetooth:
  Device-1: Broadcom HP Portable SoftSailing type: USB driver: btusb v: 0.8
    bus-ID: 2-1.6:3
  Report: hciconfig ID: hci0 rfk-id: 1 state: up address: <filter>
    bt-v: 2.1 lmp-v: 4.0
Drives:
  Local Storage: total: 298.09 GiB used: 62.15 GiB (20.8%)
  ID-1: /dev/sda vendor: Hitachi model: HTS723232A7A364 size: 298.09 GiB
Partition:
  ID-1: / size: 291.86 GiB used: 31.07 GiB (10.6%) fs: ext4 dev: /dev/sda2
  ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat
    dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 63 MiB (3.1%) file: /swapfile
Sensors:
  System Temperatures: cpu: 64.0 C mobo: 0.0 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2085
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb https://mirrors.nxtgen.com/linuxmint-mirror/packages virginia main upstream import backport
    2: deb http://mirrors.piconets.webwerks.in/ubuntu-mirror/ubuntu jammy main restricted universe multiverse
    3: deb http://mirrors.piconets.webwerks.in/ubuntu-mirror/ubuntu jammy-updates main restricted universe multiverse
    4: deb http://mirrors.piconets.webwerks.in/ubuntu-mirror/ubuntu jammy-backports main restricted universe multiverse
    5: deb http://security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 243 Uptime: 14m Memory: 3.71 GiB used: 2.1 GiB (56.7%)
  Init: systemd runlevel: 5 Compilers: gcc: 11.4.0 Shell: Bash v: 5.1.16
  inxi: 3.3.13

[1000]

Check if kernel is the same there and here.

[stevengarland]

Any switches turned off? Fn, bios, small switches on your computer? Sometimes things get turned off by computer gremlins.

[tug_tug]

Thanks but it was a battery problem I think so Today I switched my battery laptop and sound is working fine.