Video content not playing in chromium and chrome.

[BillionDollars]

Hi, everyone.

What is the reason that video content not playing in Chromium and Chrome but does play in Firefox? I did upgrade to Mint 21.3 but yesterday while I was busy looking at a training video in Chromium my PC started to slow down I closed Chromium and when I opened it again video content played without any pictures.

Blessings
Christo

[spamegg]

Hello BillionDollars
Please share your system info by going to:
Menu/System Reports/System Information/click "Copy"
and pasting it here.
(You can use the command inxi -Fxxxmprz on the Terminal.)

[BillionDollars]

Code: Select all

System:
  Kernel: 5.15.0-101-generic x86_64 bits: 64 compiler: gcc v: 11.4.0
    Desktop: Cinnamon 6.0.4 tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0
    Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy
Machine:
  Type: Desktop Mobo: Gigabyte model: H55M-S2V serial: <superuser required>
    BIOS: Award v: F3 date: 09/10/2010
Memory:
  RAM: total: 7.56 GiB used: 2.49 GiB (32.9%)
  RAM Report:
    permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: dual core model: Intel Core i5 660 bits: 64 type: MT MCP smt: enabled
    arch: Westmere rev: 5 cache: L1: 128 KiB L2: 512 KiB L3: 4 MiB
  Speed (MHz): avg: 1438 high: 1466 min/max: 1197/3326 boost: enabled
    cores: 1: 1466 2: 1404 3: 1426 4: 1459 bogomips: 26668
  Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel Core Processor Integrated Graphics vendor: Gigabyte
    driver: i915 v: kernel ports: active: VGA-1
    empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:0042
    class-ID: 0300
  Device-2: Logitech Webcam C120 type: USB driver: uvcvideo bus-ID: 1-5:2
    chip-ID: 046d:080f class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting
    unloaded: fbdev,vesa gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.2x8.0")
    s-diag: 414mm (16.3")
  Monitor-1: VGA-1 model: A993W serial: <filter> res: 1366x768 hz: 60
    dpi: 84 size: 413x234mm (16.3x9.2") diag: 475mm (18.7") modes:
    max: 1366x768 min: 720x400
  OpenGL: renderer: Mesa Intel HD Graphics (ILK)
    v: 2.1 Mesa 23.2.1-1ubuntu3.1~22.04.2 direct render: Yes
Audio:
  Device-1: Intel 5 Series/3400 Series High Definition Audio vendor: Gigabyte
    driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:3b56
    class-ID: 0403
  Sound Server-1: ALSA v: k5.15.0-101-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Gigabyte driver: r8169 v: kernel pcie: speed: 2.5 GT/s lanes: 1
    port: ce00 bus-ID: 02:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp2s0 state: up speed: 100 Mbps duplex: full mac: <filter>
  Device-2: Realtek RTL-8100/8101L/8139 PCI Fast Ethernet Adapter
    driver: 8139too v: 0.9.28 port: dc00 bus-ID: 03:02.0 chip-ID: 10ec:8139
    class-ID: 0200
  IF: enp3s2 state: down mac: <filter>
Drives:
  Local Storage: total: 2.05 TiB used: 41.42 GiB (2.0%)
  ID-1: /dev/sda vendor: Seagate model: ST31000524AS size: 931.51 GiB
    speed: 3.0 Gb/s type: HDD rpm: 7200 serial: <filter> rev: JC4B scheme: MBR
  ID-2: /dev/sdb vendor: Seagate model: ST250DM000-1BD141 size: 232.89 GiB
    speed: 3.0 Gb/s type: HDD rpm: 7200 serial: <filter> rev: KC43 scheme: MBR
  ID-3: /dev/sdc vendor: Seagate model: ST1000DM010-2EP102 size: 931.51 GiB
    speed: 3.0 Gb/s type: HDD rpm: 7200 serial: <filter> rev: CC43 scheme: GPT
Partition:
  ID-1: / size: 95.56 GiB used: 20.71 GiB (21.7%) fs: ext4 dev: /dev/sdc3
  ID-2: /boot/efi size: 512 MiB used: 6.1 MiB (1.2%) fs: vfat
    dev: /dev/sdc2
  ID-3: /home/advertron size: 95.56 GiB used: 20.71 GiB (21.7%)
    fs: ecryptfs source: ERR-102
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 55.9 MiB (2.7%) priority: -2
    file: /swapfile
Sensors:
  System Temperatures: cpu: 36.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: apt: 2311
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
    1: deb [arch=amd64] https://dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/google-earth-pro.list
    1: deb [arch=amd64] http://dl.google.com/linux/earth/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb https://mirror.ufs.ac.za/linuxmint-packages virginia main upstream import backport
    2: deb http://ubuntu.mirror.rain.co.za/ubuntu jammy main restricted universe multiverse
    3: deb http://ubuntu.mirror.rain.co.za/ubuntu jammy-updates main restricted universe multiverse
    4: deb http://ubuntu.mirror.rain.co.za/ubuntu jammy-backports main restricted universe multiverse
    5: deb http://security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/ondrej-php-jammy.list
    1: deb [signed-by=/etc/apt/keyrings/ondrej-php-jammy.gpg] https://ppa.launchpadcontent.net/ondrej/php/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/vscode.list
    1: deb [arch=amd64,arm64,armhf] http://packages.microsoft.com/repos/code stable main
Info:
  Processes: 231 Uptime: 2h 41m wakeups: 0 Init: systemd v: 249 runlevel: 5
  Compilers: gcc: 11.4.0 alt: 11/12 Shell: Bash v: 5.1.16
  running-in: gnome-terminal inxi: 3.3.13

[TitanTopRunner]

Hello, I am a French IT technician (Google translation)

Same problem here; This is a new problem.

Last Friday, a customer (on Linux Mint 21.3) called me to explain his problem with videos on Chrome (the video screen remains white, but the sound works and the thumbnails are displayed when you place the mouse on the progress bar ; all is fine on Firefox). This client is not currently in my region, I took remote control, and I deactivated uBlock Origin, I reverted to the default DNS, I cleaned the cache and cookies, I installed chromium-codecs-ffmpeg-extra, but nothing did it. I uninstalled Chrome (and deleted its hidden directory) and reinstalled it but the problem was still there. I was left without a solution.

Today Tuesday, I just installed Linux Mint on another customer's laptop, and I noticed the same problem... It's an ACER Aspire 5736Z with a new SSD. Here is the information about this computer:

Code: Select all

System:
  Kernel: 5.15.0-101-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 Desktop: Xfce 4.18.1
    tk: Gtk 3.24.33 info: xfce4-panel wm: xfwm 4.18.0 vt: 7 dm: LightDM 1.30.0
    Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: Acer product: Aspire 5736Z v: V1.14 serial: <superuser required>
  Mobo: Acer model: JE51_MV v: V1.14 serial: <superuser required> BIOS: Acer v: 1.14
    date: 07/26/2011
Battery:
  ID-1: BAT0 charge: 24.6 Wh (100.0%) condition: 24.6/47.5 Wh (51.8%) volts: 11.9 min: 10.8
    model: PANASONIC AS10D51 type: Li-ion serial: <filter> status: Full
CPU:
  Info: dual core model: Pentium T4500 bits: 64 type: MCP smt: <unsupported> arch: Core Yorkfield
    rev: A cache: L1: 128 KiB L2: 1024 KiB
  Speed (MHz): avg: 2294 min/max: 1200/2300 cores: 1: 2294 2: 2294 bogomips: 9177
  Flags: ht lm nx pae sse sse2 sse3 ssse3
Graphics:
  Device-1: Intel Mobile 4 Series Integrated Graphics vendor: Acer Incorporated ALI driver: i915
    v: kernel ports: active: LVDS-1 empty: DP-1, DP-2, HDMI-A-1, VGA-1 bus-ID: 00:02.0
    chip-ID: 8086:2a42 class-ID: 0300
  Device-2: Suyin 1.3M HD WebCam type: USB driver: uvcvideo bus-ID: 2-4:4 chip-ID: 064e:c218
    class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.4 compositor: xfwm v: 4.18.0 driver: X:
    loaded: modesetting unloaded: fbdev,vesa gpu: i915 display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.2x8.0") s-diag: 414mm (16.3")
  Monitor-1: LVDS-1 model: AU Optronics res: 1366x768 hz: 60 dpi: 101
    size: 344x193mm (13.5x7.6") diag: 394mm (15.5") modes: 1366x768
  OpenGL: renderer: Mesa Mobile Intel GM45 Express (CTG) v: 2.1 Mesa 23.2.1-1ubuntu3.1~22.04.2
    direct render: Yes
Audio:
  Device-1: Intel 82801I HD Audio vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel
    bus-ID: 00:1b.0 chip-ID: 8086:293e class-ID: 0403
  Sound Server-1: ALSA v: k5.15.0-101-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Broadcom BCM4313 802.11bgn Wireless Network Adapter vendor: Hewlett-Packard driver: wl
    v: kernel pcie: speed: 2.5 GT/s lanes: 1 bus-ID: 04:00.0 chip-ID: 14e4:4727 class-ID: 0280
  IF: wlp4s0 state: up mac: <filter>
  Device-2: Broadcom NetLink BCM57780 Gigabit Ethernet PCIe vendor: Acer Incorporated ALI
    driver: tg3 v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: N/A bus-ID: 05:00.0
    chip-ID: 14e4:1692 class-ID: 0200
  IF: enp5s0 state: down mac: <filter>
Drives:
  Local Storage: total: 565.01 GiB used: 16.46 GiB (2.9%)
  ID-1: /dev/sda vendor: Crucial model: CT480BX500SSD1 size: 447.13 GiB speed: 3.0 Gb/s
    type: SSD serial: <filter> rev: 056 scheme: GPT
  ID-2: /dev/sdb type: USB vendor: SanDisk model: Extreme size: 117.88 GiB type: N/A
    serial: <filter> rev: 1.00 scheme: MBR
Partition:
  ID-1: / size: 438.55 GiB used: 16.45 GiB (3.8%) fs: ext4 dev: /dev/sda3
  ID-2: /boot/efi size: 512 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/sda2
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
  Hub-1: 1-0:1 info: Full speed or root hub ports: 4 rev: 2.0 speed: 480 Mb/s chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-2: 2-0:1 info: Full speed or root hub ports: 8 rev: 2.0 speed: 480 Mb/s chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 2-2:3 info: SanDisk Extreme type: Mass Storage driver: usb-storage interfaces: 1
    rev: 2.1 speed: 480 Mb/s power: 224mA chip-ID: 0781:558b class-ID: 0806 serial: <filter>
  Device-2: 2-4:4 info: Suyin 1.3M HD WebCam type: Video driver: uvcvideo interfaces: 2 rev: 2.0
    speed: 480 Mb/s power: 500mA chip-ID: 064e:c218 class-ID: 0e02 serial: <filter>
  Device-3: 2-5:5 info: Realtek RTS5138 Card Reader Controller type: Mass Storage
    driver: ums-realtek interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0bda:0138
    class-ID: 0806 serial: <filter>
  Hub-3: 3-0:1 info: Full speed or root hub ports: 2 rev: 1.1 speed: 12 Mb/s chip-ID: 1d6b:0001
    class-ID: 0900
  Device-1: 3-1:2 info: Logitech RX 250 Optical Mouse type: Mouse driver: hid-generic,usbhid
    interfaces: 1 rev: 2.0 speed: 1.5 Mb/s power: 98mA chip-ID: 046d:c050 class-ID: 0301
  Hub-4: 4-0:1 info: Full speed or root hub ports: 2 rev: 1.1 speed: 12 Mb/s chip-ID: 1d6b:0001
    class-ID: 0900
  Hub-5: 5-0:1 info: Full speed or root hub ports: 2 rev: 1.1 speed: 12 Mb/s chip-ID: 1d6b:0001
    class-ID: 0900
  Device-1: 5-1:2 info: Maxxter Wireless Receiver type: Mouse,Keyboard
    driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 12 Mb/s power: 50mA chip-ID: 248a:8514
    class-ID: 0301
  Hub-6: 6-0:1 info: Full speed or root hub ports: 2 rev: 1.1 speed: 12 Mb/s chip-ID: 1d6b:0001
    class-ID: 0900
  Hub-7: 7-0:1 info: Full speed or root hub ports: 2 rev: 1.1 speed: 12 Mb/s chip-ID: 1d6b:0001
    class-ID: 0900
  Hub-8: 8-0:1 info: Full speed or root hub ports: 2 rev: 1.1 speed: 12 Mb/s chip-ID: 1d6b:0001
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 61.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2386 apt: 2379 flatpak: 7
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
    1: deb [arch=amd64] https: //dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb https: //mirror.cyberbits.eu/linuxmint/packages virginia main upstream import backport
    2: deb http: //distrib-coffee.ipsl.jussieu.fr/pub/linux/ubuntu jammy main restricted universe multiverse
    3: deb http: //distrib-coffee.ipsl.jussieu.fr/pub/linux/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //distrib-coffee.ipsl.jussieu.fr/pub/linux/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 200 Uptime: 0m wakeups: 1 Memory: 2.83 GiB used: 1.3 GiB (46.1%) Init: systemd v: 249
  runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 Client: Unknown python3.10 client inxi: 3.3.13

I hope a solution will arrive quickly... ^^

[TitanTopRunner]

Something new and notable, I think...

I finished the installation of my client's ACER Aspire 5736Z computer, despite the Chrome problem, and unfortunately, the computer suddenly started shutting down without warning whenever I put too much strain on it, for example with videos (on Firefox, of course), so the computer had a bigger problem than Chrome's videos problem ; I'm not sure if it's Linux Mint or the computer itself the problem.

After discussion with my client, we agreed to purchase a new used computer, and I therefore transferred the SSD from the "old" ACER Aspire 5736Z directly to this "new" ASUS X540S without modifying anything on the SSD.

And there, “miracle”, Google Chrome plays videos very well!

Maybe this will make it easier to understand the origin of Chrome's problem with videos on certain computers...

Here is the information about the ASUS X540S:

Code: Select all

System:
  Kernel: 5.15.0-101-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 Desktop: Xfce 4.18.1
    tk: Gtk 3.24.33 info: xfce4-panel wm: xfwm 4.18.0 vt: 7 dm: LightDM 1.30.0
    Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: ASUSTeK product: X540SA v: 1.0 serial: <superuser required>
  Mobo: ASUSTeK model: X540SA v: 1.0 serial: <superuser required> UEFI: American Megatrends
    v: X540SA.207 date: 11/25/2015
Battery:
  ID-1: BAT0 charge: 26.2 Wh (100.0%) condition: 26.2/24.8 Wh (105.8%) volts: 11.2 min: 11.2
    model: ASUSTeK X550A26 type: Li-ion serial: N/A status: Full cycles: 140
CPU:
  Info: quad core model: Intel Pentium N3700 bits: 64 type: MCP smt: <unsupported> arch: Airmont
    rev: 3 cache: L1: 224 KiB L2: 2 MiB
  Speed (MHz): avg: 2397 high: 2400 min/max: 480/2400 cores: 1: 2400 2: 2400 3: 2400 4: 2390
    bogomips: 12800
  Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics
    vendor: ASUSTeK driver: i915 v: kernel ports: active: eDP-1
    empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:22b1 class-ID: 0300
  Device-2: Realtek USB2.0 VGA UVC WebCam type: USB driver: uvcvideo bus-ID: 1-4:5
    chip-ID: 0bda:57de class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.4 compositor: xfwm v: 4.18.0 driver: X:
    loaded: modesetting unloaded: fbdev,vesa gpu: i915 display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.2x8.0") s-diag: 414mm (16.3")
  Monitor-1: eDP-1 model: Chi Mei Innolux res: 1366x768 hz: 60 dpi: 101
    size: 344x193mm (13.5x7.6") diag: 394mm (15.5") modes: 1366x768
  OpenGL: renderer: Mesa Intel HD Graphics 405 (BSW) v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2
    direct render: Yes
Audio:
  Device-1: Intel Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series High Definition Audio
    vendor: ASUSTeK driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:2284
    class-ID: 0403
  Sound Server-1: ALSA v: k5.15.0-101-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL810xE PCI Express Fast Ethernet vendor: ASUSTeK driver: r8169 v: kernel
    pcie: speed: 2.5 GT/s lanes: 1 port: e000 bus-ID: 02:00.0 chip-ID: 10ec:8136 class-ID: 0200
  IF: enp2s0 state: down mac: <filter>
  Device-2: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter vendor: AzureWave
    driver: ath9k v: kernel pcie: speed: 2.5 GT/s lanes: 1 bus-ID: 03:00.0 chip-ID: 168c:0036
    class-ID: 0280
  IF: wlp3s0 state: up mac: <filter>
Bluetooth:
  Device-1: IMC Networks type: USB driver: btusb v: 0.8 bus-ID: 1-3:6 chip-ID: 13d3:3423
    class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 1 state: down bt-service: enabled,running rfk-block:
    hardware: no software: yes address: <filter>
Drives:
  Local Storage: total: 447.13 GiB used: 16.86 GiB (3.8%)
  ID-1: /dev/sda vendor: Crucial model: CT480BX500SSD1 size: 447.13 GiB speed: 6.0 Gb/s
    type: SSD serial: <filter> rev: 056 scheme: GPT
Partition:
  ID-1: / size: 438.55 GiB used: 16.86 GiB (3.8%) fs: ext4 dev: /dev/sda3
  ID-2: /boot/efi size: 512 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/sda2
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 1.5 MiB (0.1%) priority: -2 file: /swapfile
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 7 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-1:2 info: Logitech RX 250 Optical Mouse type: Mouse driver: hid-generic,usbhid
    interfaces: 1 rev: 2.0 speed: 1.5 Mb/s power: 98mA chip-ID: 046d:c050 class-ID: 0301
  Device-2: 1-2:3 info: Maxxter Wireless Receiver type: Mouse,Keyboard
    driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 12 Mb/s power: 50mA chip-ID: 248a:8514
    class-ID: 0301
  Device-3: 1-3:6 info: IMC Networks type: Bluetooth driver: btusb interfaces: 2 rev: 1.1
    speed: 12 Mb/s power: 100mA chip-ID: 13d3:3423 class-ID: e001
  Device-4: 1-4:5 info: Realtek USB2.0 VGA UVC WebCam type: Video driver: uvcvideo interfaces: 2
    rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0bda:57de class-ID: 0e02 serial: <filter>
  Hub-2: 2-0:1 info: Super-speed hub ports: 6 rev: 3.0 speed: 5 Gb/s chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 6280.4 C mobo: 60.0 C
  Fan Speeds (RPM): cpu: 3400
Repos:
  Packages: 2386 apt: 2379 flatpak: 7
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
    1: deb [arch=amd64] https: //dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb https: //mirror.cyberbits.eu/linuxmint/packages virginia main upstream import backport
    2: deb http: //distrib-coffee.ipsl.jussieu.fr/pub/linux/ubuntu jammy main restricted universe multiverse
    3: deb http: //distrib-coffee.ipsl.jussieu.fr/pub/linux/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //distrib-coffee.ipsl.jussieu.fr/pub/linux/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 233 Uptime: 28m wakeups: 2 Memory: 3.73 GiB used: 2.17 GiB (58.3%) Init: systemd
  v: 249 runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 Client: Unknown python3.10 client
  inxi: 3.3.13

[Jules]

I have the same problem, I'm running 20.3
I'd like to add some additional data: when you try to reproduce a video, audio works ok, however the screen become almost white.
The problem appear after last upgrade of chromium based browsers that is shown in the store to be "for linux-mint".
I can say that because the problem arise (for me) first in Brave (after upgrade) and some days later the same in chromium after last upgrade.
I've installed Opera from Opera page ( not from the store) and it works ok.
My knowledge are very limited in order to install old versions but I think that others can try.
I know that this isn't a good solution, I just want to add information.

[BillionDollars]

I have the same problem, I'm running 20.3
I'd like to add some additional data: when you try to reproduce a video, audio works ok, however the screen become almost white.
The problem appear after last upgrade of chromium based browsers that is shown in the store to be "for linux-mint".
I can say that because the problem arise (for me) first in Brave (after upgrade) and some days later the same in chromium after last upgrade.
I've installed Opera from Opera page ( not from the store) and it works ok.
My knowledge are very limited in order to install old versions but I think that others can try.
I know that this isn't a good solution, I just want to add information.

You can use Firefox as it comes with Mint 21.3 and doesn't give the problem that Chrome and Chromium do. The other solution is to install 21.2 and doesn't upgrade to 21.3 until 1 of the more experienced guys here gives us feedback on why this problem exists.

[mikeflan]

All 3 posters:
If the problem is due to a Chromium or Chrome update I suggest you Timeshift back to a snapshot from before the update. If it works, then please report the update that breaks the video play (start update Manager - select View - History of Updates).

TitanTopRunner:
You should probably start your own topic, but with 4 GB of Ram I would not expect to necessarily be able to run videos successfully in Chromium or Chrome. You are using Xfce, which is good, so you might have a chance to successfully run videos in Chromium or Chrome. Watch your RAM in System Monitor to see if you are using it up.

Also, you are running kinda hot on that machine (Sensors).

Jules:

when you try to reproduce a video

How do you do that?

BillionDollars:
Your machine is a bit old, but should run LM pretty easily and should play videos fairly well. Try my Timeshift idea.

[BillionDollars]

BillionDollars:
Your machine is a bit old, but should run LM pretty easily and should play videos fairly well. Try my Timeshift idea.

Hi Mikeflan.

Everything work well, it's just Chrome and Chormium that is the issue. I believe it happened after I upgrade to 21.3 because before that there was no problem since I got this motherboard after my previous one broke due to all these power dips in South Africa. I'm going to reinstall 21.2 and then will keep at it.

Blessings
Christo

[English Bob]

My wife runs Mint 21.1 on an old Dell Optiplex 380, and recently had the same issue after a Chrome update - sound but no video. Firefox worked fine. (She isn't techie, but she has a tame IT support department. )

I fixed it by turning off Chrome's hardware acceleration (three dots > Settings > System) which had previously been set on with no trouble. Seems like the recent update had more stringent hardware requirements - or something. It's a workaround, but doesn't impact what she wants the PC for.

Hope that may help someone. I can post system details if they're going to be useful?

[BillionDollars]

Hi, everyone.

It looks like Chrome is working fine now with video content, although Chromium still play videos with no images.

So I'm going to uninstall Chromium and keep Chrome as it works without me doing anything to my PC.

Blessings
Christo

[OnlyJunk]

I was also experiencing this with any Chrome based browser [for me: Googles Chrome, Chromium and Opera]

I managed to pooch my AMD drivers in the process of trying to work out why (purged and reinstalled xserver-xorg to resolve that issue).

I want to note, with gratitude, English Bob. His solution has resolved videos on all Chromium browsers to date:

~
I fixed it by turning off Chrome's hardware acceleration (three dots > Settings > System) which had previously been set on with no trouble. Seems like the recent update had more stringent hardware requirements - or something.
~
Hope that may help someone. I can post system details if they're going to be useful?

This setting is in all Chrome based browsers (AFAIK)

Whilst not a total resolution it has worked for me.

System Details for information

Code: Select all

System:    Kernel: 5.4.0-174-generic x86_64 bits: 64 Desktop: Cinnamon 5.2.7 Distro: Linux Mint 20.3 Una 
Machine:   Type: Laptop System: LENOVO product: 276812M v: ThinkPad T400 serial: <superuser/root required> 
           Mobo: LENOVO model: 276812M serial: <superuser/root required> BIOS: LENOVO v: 7UET49WW (1.19 ) date: 10/17/2008 
Battery:   ID-1: BAT0 charge: 65.9 Wh condition: 68.6/84.2 Wh (81%) 
CPU:       Dual Core: Intel Core2 Duo T9400 type: MCP speed: 798 MHz min/max: 800/2534 MHz 
Graphics:  Device-1: Intel Mobile 4 Series Integrated Graphics driver: i915 v: kernel 
           Device-2: Advanced Micro Devices [AMD/ATI] RV620/M82 [Mobility Radeon HD 3450/3470] driver: radeon v: kernel 
           Display: x11 server: X.org 1.20.13 driver: ati,modesetting,radeon unloaded: fbdev,vesa 
           resolution: <xdpyinfo missing> 
           OpenGL: renderer: Mesa DRI Mobile Intel GM45 Express (CTG) v: 2.1 Mesa 21.2.6 
Network:   Device-1: Intel 82567LM Gigabit Network driver: e1000e 
           Device-2: Intel PRO/Wireless 5100 AGN [Shiloh] Network driver: iwlwifi 
Drives:    Local Storage: total: 238.47 GiB used: 131.53 GiB (55.2%) 
Info:      Processes: 216 Uptime: 1h 26m Memory: 7.66 GiB used: 1.33 GiB (17.3%) Shell: bash inxi: 3.0.38 

[English Bob]

Just dropping a note to say that - for us at least - this issue seems to be fixed with the most recent Chrome update to version 123.0.6312.122. I was able to flip the hardware acceleration back on without breaking any videos, at least; and if the problem returns I now know how to work around it. Seems like they squashed a bug.

@OnlyJunk you're welcome, glad it helped!