Dummy Output

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EmpeRohr
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Dummy Output

Post by EmpeRohr »

Hello there, I cannot get sound to play on my laptops speakers. There is only dummy output in sound devices This is also true for pavucontrol. AlsaMixer detects nothing else. The speakers work fine in Windows 11, so it doesn't appear to be a hardware issue. Also, I get sound if I plug in a USB speaker, but not if I use the 3.5mm jack.

I have tried the suggestions in the Tips for Troubleshooting Sound Issues, as well as a few others in different posts here and across the internet. I am quite desperate here, so a little bit of help would be appriciated.

My System:

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System:
  Host: patrick-SCHENKER-VISION-15-E23-SVS15E23
    Kernel: 6.5.0-26-generic x86_64 bits: 64 Desktop: Cinnamon 6.0.4
    Distro: Linux Mint 21.3 Virginia
Machine:
  Type: Laptop System: SchenkerGmbH
    product: SCHENKER VISION 15 E23 (SVS15E23) v: M65728-402
    serial: <superuser required>
  Mobo: Intel model: LAPRC710 v: M65981-402 serial: <superuser required>
    UEFI: Intel v: RCADL357.0064.2023.1114.1753 date: 11/14/2023
Battery:
  ID-1: BAT0 charge: 59.6 Wh (88.2%) condition: 67.6/73.4 Wh (92.0%)
CPU:
  Info: 12-core (4-mt/8-st) model: 12th Gen Intel Core i7-1260P bits: 64
    type: MST AMCP cache: L2: 9 MiB
  Speed (MHz): avg: 504 min/max: 400/4700:3400 cores: 1: 400 2: 400 3: 400
    4: 400 5: 629 6: 400 7: 400 8: 400 9: 781 10: 880 11: 400 12: 987 13: 400
    14: 400 15: 400 16: 400
Graphics:
  Device-1: Intel Alder Lake-P Integrated Graphics driver: i915 v: kernel
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting
    unloaded: fbdev,vesa gpu: i915 resolution: 1920x1080~60Hz
  OpenGL: renderer: Mesa Intel Graphics (ADL GT2)
    v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2
Audio:
  Device-1: Intel driver: N/A
  Device-2: Intel Alder Lake PCH-P High Definition Audio
    driver: sof-audio-pci-intel-tgl
  Sound Server-1: ALSA v: k6.5.0-26-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel Alder Lake-P PCH CNVi WiFi driver: iwlwifi
  IF: wlo1 state: up mac: <filter>
Bluetooth:
  Device-1: Intel type: USB driver: btusb
  Report: hciconfig ID: hci0 state: up address: <filter>
Drives:
  Local Storage: total: 465.76 GiB used: 49.5 GiB (10.6%)
  ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 980 500GB size: 465.76 GiB
Partition:
  ID-1: / size: 456.89 GiB used: 49.46 GiB (10.8%) fs: ext4
    dev: /dev/nvme0n1p2
  ID-2: /boot/efi size: 511 MiB used: 43.1 MiB (8.4%) fs: vfat
    dev: /dev/nvme0n1p1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) file: /swapfile
Sensors:
  System Temperatures: cpu: 27.8 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 417 Uptime: 48m Memory: 15.19 GiB used: 4.45 GiB (29.3%)
  Shell: Bash inxi: 3.3.13

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journalctl -k | grep -Ei "ALSA|HDA|sof[-]|HDMI|snd[_-]|sound|hda.codec|hda.intel"
Shows the folowing

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Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: snd_hda_intel 0000:00:1f.3: SoundWire enabled on CannonLake+ platform, using SOF driver
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: SoundWire enabled on CannonLake+ platform, using SOF driver
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: enabling device (0000 -> 0002)
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: use msi interrupt mode
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: DMICs detected in NHLT tables: 4
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: hda codecs found, mask 4
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:0:0-b678a
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:20:0 Kernel ABI 3:23:0
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: unknown sof_ext_man header type 3 size 0x30
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:0:0-b678a
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:20:0 Kernel ABI 3:23:0
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: soundwire sdw-master-0: Slave Entry not found
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: soundwire sdw-master-1: Slave Entry not found
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Topology: ABI 3:20:0 Kernel ABI 3:23:0
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: error: can't connect DAI HDA3.OUT stream iDisp4
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: error: failed to add widget id 0 type 27 name : HDA3.OUT stream iDisp4
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof_sdw sof_sdw: ASoC: failed to load widget HDA3.OUT
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: error: tplg component load failed -22
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: error: failed to load DSP topology -22
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: ASoC: error at snd_soc_component_probe on 0000:00:1f.3: -22
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof_sdw sof_sdw: snd_soc_register_card failed -22
Mär 24 13:31:18 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: soundwire sdw-master-0: clock stop prep/de-prep failed slave:15
Mär 24 13:31:18 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: soundwire_intel soundwire_intel.link.0: prepare clock stop failed -110
Mär 24 13:31:18 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: soundwire_intel soundwire_intel.link.0: intel_stop_bus: cannot stop clock: -110
I tried for quite some time and i am near to install win 11 again to have the sound running again...
Thanks in advance for your help
Last edited by SMG on Sun Mar 24, 2024 8:59 pm, edited 1 time in total.
Reason: Added filters to mac addresses.
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SMG
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Re: Dummy Output

Post by SMG »

EmpeRohr wrote: ⤴Sun Mar 24, 2024 9:32 amAudio:
Device-1: Intel driver: N/A
Device-2: Intel Alder Lake PCH-P High Definition Audio
driver: sof-audio-pci-intel-tgl
Sound Server-1: ALSA v: k6.5.0-26-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes
Welcome to the forum, EmpeRohr.

Please provide the output of inxi -Axxx. I'd like to see if we can determine why the first device is showing N/A. The additional x's should give us the chipID and we may be able to get more info on it.

Some of the below is similar to what I found in this SOF bug report ADL: Load tplg file and return lots of errors from SOF driver #8247.

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Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: error: can't connect DAI HDA3.OUT stream iDisp4
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: error: failed to add widget id 0 type 27 name : HDA3.OUT stream iDisp4
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof_sdw sof_sdw: ASoC: failed to load widget HDA3.OUT
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: error: tplg component load failed -22
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: error: failed to load DSP topology -22
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: ASoC: error at snd_soc_component_probe on 0000:00:1f.3: -22
Mär 24 13:31:14 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof_sdw sof_sdw: snd_soc_register_card failed -22
Mär 24 13:31:18 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: soundwire sdw-master-0: clock stop prep/de-prep failed slave:15
Mär 24 13:31:18 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: soundwire_intel soundwire_intel.link.0: prepare clock stop failed -110
Mär 24 13:31:18 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: soundwire_intel soundwire_intel.link.0: intel_stop_bus: cannot stop clock: -110
That was from a while ago and not everything is exactly the same so let's see if we can get more details about your hardware before taking any action.
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EmpeRohr
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Re: Dummy Output

Post by EmpeRohr »

Hello,
thanks for reaching out
Here you go

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udio:
  Device-1: Intel driver: N/A bus-ID: 00:05.0 chip-ID: 8086:465d
    class-ID: 0480
  Device-2: Intel Alder Lake PCH-P High Definition Audio
    driver: sof-audio-pci-intel-tgl bus-ID: 00:1f.3 chip-ID: 8086:51c8
    class-ID: 0401
  Device-3: GN Netcom Jabra Link 380 type: USB
    driver: jabra,snd-usb-audio,usbhid bus-ID: 3-1.1:4 chip-ID: 0b0e:24c7
    class-ID: 0300 serial: 3050750A13CB
  Sound Server-1: ALSA v: k6.5.0-26-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Thanks again for your effort
Regards
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SMG
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Re: Dummy Output

Post by SMG »

EmpeRohr wrote: ⤴Mon Mar 25, 2024 3:41 pmHere you go
That did not provide much new information as I had hoped. :|

What I believe some of the error messages may indicate is some of the file names may have changed over time and the kernel you are currently using may be looking for a newer filename that what you have currently installed. I would like you to try the latest files and see if that changes the output.

Take a Timeshift snapshot and then follow the directions in this post to get the sof v2023.12.1 files. Then reboot and run

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journalctl -k | grep -Ei "ALSA|HDA|sof[-]|HDMI|snd[_-]|sound|hda.codec|hda.intel"
again and we'll see if that makes a difference.

I don't know if Schenker laptops are their own or based on something else so I'm not finding much under their name.
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EmpeRohr
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Re: Dummy Output

Post by EmpeRohr »

Hello,

i followed the steps you provided but no sound.

here is the result you wanted

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Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: snd_hda_intel 0000:00:1f.3: SoundWire enabled on CannonLake+ platform, using SOF driver
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: SoundWire enabled on CannonLake+ platform, using SOF driver
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: enabling device (0000 -> 0002)
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: use msi interrupt mode
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: usbcore: registered new interface driver snd-usb-audio
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: DMICs detected in NHLT tables: 4
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: hda codecs found, mask 4
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:23:0
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: unknown sof_ext_man header type 3 size 0x30
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:23:0
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: soundwire sdw-master-0: Slave Entry not found
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: soundwire sdw-master-1: Slave Entry not found
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Topology: ABI 3:22:1 Kernel ABI 3:23:0
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: error: can't connect DAI HDA3.OUT stream iDisp4
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: error: failed to add widget id 0 type 27 name : HDA3.OUT stream iDisp4
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof_sdw sof_sdw: ASoC: failed to load widget HDA3.OUT
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: error: tplg component load failed -22
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: error: failed to load DSP topology -22
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: ASoC: error at snd_soc_component_probe on 0000:00:1f.3: -22
Mär 26 06:27:07 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: sof_sdw sof_sdw: snd_soc_register_card failed -22
Mär 26 06:27:11 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: soundwire sdw-master-0: clock stop prep/de-prep failed slave:15
Mär 26 06:27:11 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: soundwire_intel soundwire_intel.link.0: prepare clock stop failed -110
Mär 26 06:27:11 patrick-SCHENKER-VISION-15-E23-SVS15E23 kernel: soundwire_intel soundwire_intel.link.0: intel_stop_bus: cannot stop clock: -110
Schenker is a german based company who builds business laptops as well as gaming (brand xmg), they also own Tuxedo Computers who builds linux laptops. They are working closely with intel in design. ( And yes, i reached out to all of them)

I hope the information helps

Regards
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SMG
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Re: Dummy Output

Post by SMG »

EmpeRohr wrote: ⤴Tue Mar 26, 2024 1:33 ami followed the steps you provided but no sound.
The firmware did update.

Previously it said:

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sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:0:0-b678a
sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:20:0 Kernel ABI 3:23:0
and now it says:

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sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864
sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:23:0
Please provide the output of

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aplay -l
with the usb speaker attached and then run it again without the speaker attached.

I'm not finding much information and what I am finding seems to be for HP laptops. :?
EmpeRohr wrote: ⤴Tue Mar 26, 2024 1:33 amSchenker is a german based company who builds business laptops as well as gaming (brand xmg), they also own Tuxedo Computers who builds linux laptops.
Tuxedo does make some components which tend to work better (if at all) on their OS, but I would not expect sound to be one of them.

While you have sound playing through your usb speakers, please run

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pacmd list-sinks
and post the output.
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EmpeRohr
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Re: Dummy Output

Post by EmpeRohr »

Hello,

with usb

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patrick@patrick-SCHENKER-VISION-15-E23-SVS15E23:~$ aplay -l
**** Liste der Hardware-Geräte (PLAYBACK) ****
Karte 0: Audio [USB Audio], Gerät 0: USB Audio [USB Audio]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0
Karte 1: J380 [Jabra Link 380], Gerät 0: USB Audio [USB Audio]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0
Without usb

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patrick@patrick-SCHENKER-VISION-15-E23-SVS15E23:~$ aplay -l
aplay: device_list:274: keine Klangkarten gefunden …
in English its no soundcards found

and thats pacmd while playing sound

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pacmd list-sinks
output

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patrick@patrick-SCHENKER-VISION-15-E23-SVS15E23:~$ pacmd list-sinks
2 sink(s) available.
    index: 3
	name: <alsa_output.usb-Generic_USB_Audio_201604140001-00.analog-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: SUSPENDED
	suspend cause: IDLE
	priority: 9049
	volume: front-left: 58968 /  90% / -2.75 dB,   front-right: 58968 /  90% / -2.75 dB
	        balance 0.00
	base volume: 65536 / 100% / 0.00 dB
	volume steps: 65537
	muted: no
	current latency: 0.00 ms
	max request: 0 KiB
	max rewind: 0 KiB
	monitor source: 5
	sample spec: s16le 2ch 48000Hz
	channel map: front-left,front-right
	             Stereo
	used by: 0
	linked by: 0
	configured latency: 0.00 ms; range is 0.50 .. 2000.00 ms
	card: 2 <alsa_card.usb-Generic_USB_Audio_201604140001-00>
	module: 27
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "USB Audio"
		alsa.id = "USB Audio"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "1"
		alsa.card_name = "USB Audio"
		alsa.long_card_name = "Generic USB Audio at usb-0000:00:14.0-5.2, high speed"
		alsa.driver_name = "snd_usb_audio"
		device.bus_path = "pci-0000:00:14.0-usb-0:5.2:1.0"
		sysfs.path = "/devices/pci0000:00/0000:00:14.0/usb3/3-5/3-5.2/3-5.2:1.0/sound/card1"
		udev.id = "usb-Generic_USB_Audio_201604140001-00"
		device.bus = "usb"
		device.vendor.id = "03f0"
		device.vendor.name = "HP, Inc"
		device.product.id = "879d"
		device.product.name = "USB Audio"
		device.serial = "Generic_USB_Audio_201604140001"
		device.string = "front:1"
		device.buffering.buffer_size = "384000"
		device.buffering.fragment_size = "192000"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analog Stereo"
		device.description = "USB Audio Analog Stereo"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-usb"
	ports:
		analog-output: Analog Output (priority 9900, latency offset 0 usec, available: unknown)
			properties:
				
	active port: <analog-output>
  * index: 5
	name: <alsa_output.usb-0b0e_Jabra_Link_380_3050750A13CB-00.analog-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: RUNNING
	suspend cause: (none)
	priority: 9049
	volume: front-left: 16380 /  25% / -36.13 dB,   front-right: 16380 /  25% / -36.13 dB
	        balance 0.00
	base volume: 48211 /  74% / -8.00 dB
	volume steps: 65537
	muted: no
	current latency: 35.99 ms
	max request: 4 KiB
	max rewind: 4 KiB
	monitor source: 9
	sample spec: s16le 2ch 44100Hz
	channel map: front-left,front-right
	             Stereo
	used by: 1
	linked by: 1
	configured latency: 23.22 ms; range is 0.50 .. 2000.00 ms
	card: 4 <alsa_card.usb-0b0e_Jabra_Link_380_3050750A13CB-00>
	module: 30
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "USB Audio"
		alsa.id = "USB Audio"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "0"
		alsa.card_name = "Jabra Link 380"
		alsa.long_card_name = "Jabra Link 380 at usb-0000:00:14.0-1.1, full speed"
		alsa.driver_name = "snd_usb_audio"
		device.bus_path = "pci-0000:00:14.0-usb-0:1.1:1.0"
		sysfs.path = "/devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1.1/3-1.1:1.0/sound/card0"
		udev.id = "usb-0b0e_Jabra_Link_380_3050750A13CB-00"
		device.bus = "usb"
		device.vendor.id = "0b0e"
		device.vendor.name = "GN Netcom"
		device.product.id = "24c7"
		device.product.name = "Jabra Link 380"
		device.serial = "0b0e_Jabra_Link_380_3050750A13CB"
		device.string = "front:0"
		device.buffering.buffer_size = "352800"
		device.buffering.fragment_size = "176400"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analog Stereo"
		device.description = "Jabra Link 380 Analog Stereo"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-usb"
	ports:
		analog-output: Analog Output (priority 9900, latency offset 0 usec, available: unknown)
			properties:
				
	active port: <analog-output>
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SMG
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Posts: 32007
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Location: USA

Re: Dummy Output

Post by SMG »

EmpeRohr wrote: ⤴Wed Mar 27, 2024 11:50 am in English its no soundcards found
If you add LC_ALL=C to a command such as LC_ALL=C aplay -l then it automatically puts the output in English. Sorry, I forgot to mention that.

I now understand what you meant when you said your usb speakers work. They are using their own sound card which is why they are working. I didn't realize that until your most recent post.

Are you dual-booting with Windows that you could go into it and see if it shows what hardware is being used?

I've not yet found a way to get around the error messages you posted. I'm having difficulty finding anything more that what I found originally which seems to be for different hardware than yours.
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EmpeRohr
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Posts: 5
Joined: Sun Mar 24, 2024 9:24 am

Re: Dummy Output

Post by EmpeRohr »

Hey,
i do not use windows anymore, since it once effed up my bootloader after a big update. But until i had dualboot, with windows fast boot disabled, sound used to work in windows. That is what i don‘t get. Do you think sound wiukd work again, with windows and all drivers installed? Would that work with a vm too?
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SMG
Level 25
Level 25
Posts: 32007
Joined: Sun Jul 26, 2020 6:15 pm
Location: USA

Re: Dummy Output

Post by SMG »

EmpeRohr wrote: ⤴Thu Mar 28, 2024 1:26 am Hey,
i do not use windows anymore, since it once effed up my bootloader after a big update. But until i had dualboot, with windows fast boot disabled, sound used to work in windows. That is what i don‘t get.
Having seen it happen many times, I do get it. Just because drivers were provided that worked in Windows does not mean that firmware and drivers are available for Linux-based distros.

Do you have any bluetooth sound devices? Lots of times bluetooth works even when other sound paths do not.
EmpeRohr wrote: ⤴Thu Mar 28, 2024 1:26 am Do you think sound wiukd work again, with windows and all drivers installed?
If Schenker sold you the laptop with Windows on it, then I would hope sound would work again with Windows and all drivers installed.
EmpeRohr wrote: ⤴Thu Mar 28, 2024 1:26 amWould that work with a vm too?
I do not know. I suspect it may not because vm's often pass through the hardware of the host and in this case the Linux Mint host does not have sound. However, I could be wrong.
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