[SOLVED] Steam doesn't load properly

Questions about applications and software
Forum rules
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
Post Reply
Zokero
Level 1
Level 1
Posts: 5
Joined: Thu Dec 14, 2023 2:19 pm

[SOLVED] Steam doesn't load properly

Post by Zokero »

Whenever Steam opens, it forces fullscreen and loads forever. The only way to close it is by opening the start menu, opening a different application from there, then closing it through the taskbar, or ending the process with the system monitor.

Uninstalling and reinstalling Steam has not fixed this issue.

I can access the settings through the the taskbar icon in the right side, but when I do I recieve this error message:

Code: Select all

TypeError: Cannot read properties of undefined (reading 'route')
    at c (https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=f1735cd136d52621ffce:1:1188688)
    at Ta (https://steamloopback.host/libraries/libraries~00299a408.js:2:478961)
    at Tl (https://steamloopback.host/libraries/libraries~00299a408.js:2:535816)
    at vu (https://steamloopback.host/libraries/libraries~00299a408.js:2:524968)
    at yu (https://steamloopback.host/libraries/libraries~00299a408.js:2:524896)
    at mu (https://steamloopback.host/libraries/libraries~00299a408.js:2:524759)
    at uu (https://steamloopback.host/libraries/libraries~00299a408.js:2:521900)
    at zo (https://steamloopback.host/libraries/libraries~00299a408.js:2:462802)
    at nu (https://steamloopback.host/libraries/libraries~00299a408.js:2:518996)
    at rs (https://steamloopback.host/libraries/libraries~00299a408.js:2:484288)
The error occurred while rendering:
    at c (https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=f1735cd136d52621ffce:1:1188075)
    at i (https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=f1735cd136d52621ffce:1:1500556)
    at t (https://steamloopback.host/libraries/libraries~00299a408.js:2:597111)
    at t (https://steamloopback.host/libraries/libraries~00299a408.js:2:598258)
    at F (https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=f1735cd136d52621ffce:1:1648633)
    at s (https://steamloopback.host/library.js:2:311606)
    at div
    at div
    at u (https://steamloopback.host/library.js:2:1196887)
    at o (https://steamloopback.host/library.js:2:310172)
    at h (https://steamloopback.host/library.js:2:1196772)
    at S (https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=f1735cd136d52621ffce:1:4747906)
    at C (https://steamloopback.host/library.js:2:216857)
    at https://steamloopback.host/library.js:2:1190690
    at div
    at _ (https://steamloopback.host/library.js:2:39230)
    at g (https://steamloopback.host/library.js:2:1198400)
    at m (https://steamloopback.host/library.js:2:1197985)
    at https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=f1735cd136d52621ffce:1:4748322
    at s (https://steamloopback.host/library.js:2:311606)
    at s (https://steamloopback.host/library.js:2:311606)
    at a (https://steamloopback.host/library.js:2:311521)
    at fl (https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=f1735cd136d52621ffce:1:5110542)
    at s (https://steamloopback.host/library.js:2:311606)
    at Zp (https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=f1735cd136d52621ffce:1:5257580)
    at A (https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=f1735cd136d52621ffce:1:3743785)
    at $l (https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=f1735cd136d52621ffce:1:5125720)
    at C (https://steamloopback.host/library.js:2:216857)
    at https://steamloopback.host/library.js:2:1190690
    at div
    at https://steamloopback.host/library.js:2:58005
    at h (https://steamloopback.host/library.js:2:59353)
    at Yp (https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=f1735cd136d52621ffce:1:5257714)
    at Hp (https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=f1735cd136d52621ffce:1:5255523)
    at f (https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=f1735cd136d52621ffce:1:1651911)
    at yp (https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=f1735cd136d52621ffce:1:5247455)
    at s (https://steamloopback.host/library.js:2:311606)
    at h (https://steamloopback.host/library.js:2:148631)
    at i (https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=f1735cd136d52621ffce:1:4881858)
    at _ (https://steamloopback.host/library.js:2:39230)
    at t (https://steamloopback.host/libraries/libraries~00299a408.js:2:597111)
    at k (https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=f1735cd136d52621ffce:1:1646194)
    at a (https://steamloopback.host/library.js:2:53991)
    at h (https://steamloopback.host/library.js:2:1471943)
    at Gg (https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=f1735cd136d52621ffce:1:5270129)
    at ug (https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=f1735cd136d52621ffce:1:5260553)
    at C (https://steamloopback.host/library.js:2:216857)
    at https://steamloopback.host/library.js:2:1190690
    at s (https://steamloopback.host/sp.js?contenthash=91485737d8c3e711a1a6:1:694)
    at Suspense
    at s (https://steamloopback.host/library.js:2:25937)
    at T (https://steamloopback.host/library.js:2:1481378)
    at d (https://steamloopback.host/libraries/libraries~00299a408.js:2:576825)
    at o (https://steamloopback.host/library.js:2:1453957)
    at O (https://steamloopback.host/library.js:2:1480815)
Stystem Info:

Code: Select all

[code]
System:
  Kernel: 6.5.0-26-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 5.8.4 tk: GTK 3.24.33
    wm: muffin vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.2 Victoria base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: HP product: HP Laptop 15-db0xxx v: Type1ProductConfigId
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: HP model: 863C v: 85.30 serial: <superuser required> UEFI: Insyde v: F.32
    date: 07/16/2020
Battery:
  ID-1: BAT1 charge: 41.0 Wh (100.0%) condition: 41.0/41.8 Wh (98.2%) volts: 12.9 min: 11.6
    model: Hewlett-Packard PABAS0241231 type: Li-ion serial: <filter> status: Full
CPU:
  Info: dual core model: AMD A6-9225 RADEON R4 5 COMPUTE CORES 2C+3G bits: 64 type: MCP
    smt: <unsupported> arch: Excavator rev: 0 cache: L1: 192 KiB L2: 2 MiB
  Speed (MHz): avg: 2994 min/max: 1300/2600 boost: enabled cores: 1: 2994 2: 2994
    bogomips: 10381
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
  Device-1: AMD Stoney [Radeon R2/R3/R4/R5 Graphics] vendor: Hewlett-Packard driver: amdgpu
    v: kernel ports: active: eDP-1 empty: DP-1,HDMI-A-1 bus-ID: 00:01.0 chip-ID: 1002:98e4
    class-ID: 0300
  Device-2: Quanta HP Webcam type: USB driver: uvcvideo bus-ID: 2-1:2 chip-ID: 0408:5321
    class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: amdgpu,ati
    unloaded: fbdev,modesetting,vesa gpu: amdgpu display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.2x8.0") s-diag: 414mm (16.3")
  Monitor-1: eDP res: 1366x768 hz: 60 dpi: 101 size: 344x194mm (13.5x7.6") diag: 395mm (15.5")
  OpenGL: renderer: STONEY (stoney LLVM 15.0.7 DRM 3.54 6.5.0-26-generic)
    v: 4.5 Mesa 23.2.1-1ubuntu3.1~22.04.2 direct render: Yes
Audio:
  Device-1: AMD vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus-ID: 00:01.1
    chip-ID: 1002:15b3 class-ID: 0403
  Device-2: AMD Family 15h Audio vendor: Hewlett-Packard driver: snd_hda_intel v: kernel
    bus-ID: 00:09.2 chip-ID: 1022:157a class-ID: 0403
  Sound Server-1: ALSA v: k6.5.0-26-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Hewlett-Packard
    driver: r8169 v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 02:00.0
    chip-ID: 10ec:8168 class-ID: 0200
  IF: enp2s0 state: down mac: <filter>
  Device-2: Realtek RTL8723DE 802.11b/g/n PCIe Adapter vendor: Hewlett-Packard
    driver: rtw_8723de v: N/A pcie: speed: 2.5 GT/s lanes: 1 port: 2000 bus-ID: 03:00.0
    chip-ID: 10ec:d723 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
Bluetooth:
  Device-1: Realtek Bluetooth 4.2 Adapter type: USB driver: btusb v: 0.8 bus-ID: 1-1.4:3
    chip-ID: 0bda:b009 class-ID: e001 serial: <filter>
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 2.1 lmp-v: 4.2
    sub-v: 96f1 hci-v: 4.2 rev: 828a
Drives:
  Local Storage: total: 461.97 GiB used: 334.92 GiB (72.5%)
  ID-1: /dev/sda vendor: HP model: SSD S650 480GB size: 447.13 GiB speed: 6.0 Gb/s type: SSD
    serial: <filter> rev: 155 scheme: GPT
  ID-2: /dev/sdb type: USB model: Multiple Card Reader size: 14.84 GiB type: N/A
    serial: <filter> rev: 1.00 scheme: MBR
Partition:
  ID-1: / size: 438.55 GiB used: 322 GiB (73.4%) fs: ext4 dev: /dev/sda2
  ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
  Hub-1: 1-0:1 info: Full speed or root hub ports: 2 rev: 2.0 speed: 480 Mb/s chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-2: 1-1:2 info: Advanced Micro Devices Root Hub ports: 4 rev: 2.0 speed: 480 Mb/s
    power: 100mA chip-ID: 0438:7900 class-ID: 0900
  Device-1: 1-1.4:3 info: Realtek Bluetooth 4.2 Adapter type: Bluetooth driver: btusb
    interfaces: 2 rev: 1.1 speed: 12 Mb/s power: 500mA chip-ID: 0bda:b009 class-ID: e001
    serial: <filter>
  Hub-3: 2-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 2-1:2 info: Quanta HP Webcam type: Video driver: uvcvideo interfaces: 2 rev: 2.0
    speed: 480 Mb/s power: 500mA chip-ID: 0408:5321 class-ID: 0e02 serial: <filter>
  Device-2: 2-4:3 info: Alcor Micro Multi Flash Reader type: Mass Storage driver: usb-storage
    interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 100mA chip-ID: 058f:6366 class-ID: 0806
    serial: <filter>
  Hub-4: 3-0:1 info: Super-speed hub ports: 4 rev: 3.0 speed: 5 Gb/s chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 79.5 C mobo: 20.0 C gpu: amdgpu temp: 79.0 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2817 apt: 2806 flatpak: 11
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http: //packages.linuxmint.com victoria main upstream import backport
    2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  No active apt repos in: /etc/apt/sources.list.d/steam-beta.list
  Active apt repos in: /etc/apt/sources.list.d/steam-stable.list
    1: deb [arch=amd64,i386 signed-by=/usr/share/keyrings/steam.gpg] https: //repo.steampowered.com/steam/ stable steam
    2: deb-src [arch=amd64,i386 signed-by=/usr/share/keyrings/steam.gpg] https: //repo.steampowered.com/steam/ stable steam
Info:
  Processes: 256 Uptime: 2h 33m wakeups: 1 Memory: 7.22 GiB used: 2.72 GiB (37.7%) Init: systemd
  v: 249 runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 Client: Unknown python3.10 client
  inxi: 3.3.13
Last edited by Zokero on Sun Apr 07, 2024 10:08 pm, edited 1 time in total.
Zokero
Level 1
Level 1
Posts: 5
Joined: Thu Dec 14, 2023 2:19 pm

Re: Steam doesn't load properly

Post by Zokero »

I discovered the problem on my own and was able to fix it

The file that actually allows steam to run was missing for some reason, and uninstalling steam doesn't delete all of the files related to steam. So I dug into my computer's files and deleting the steam folder manually and then reinstalled it, forcing it to recreate all of the relevant files.
Post Reply

Return to “Software & Applications”