BSOD after install with 0xc00000e error [SOLVED]

[DYNAMITE_007]

Hello, I wanted to move to linux and didn't want to install in on my main PC first before getting the hang of it. So, I installed linux using a live USB and wiped the windows on my laptop (HP Da15xxx, i5 8th Nvidia MX110). During the install i did tinker myself with the partitions and deleted the windows ones before ulimately choosing the second option (Erase and install linux mint cinnamon). The install was flawless and as soon as I was done with it, it asked me to remove the installation media and press enter. As soon as did that the laptop shows BSOD on startup. I installed again but the problem comes up in next boot. I have never used linux before so I do not know anything above the terminal so please explain me like I'm 5.

One thing to note is that the live version works well if I use to through the USB but the installed version gives me the issue.

EDIT: going through "Perform MOK management" and enrolling a key after the install has probably fixed my issue.

[mikeflan]

Hello and welcome to the forum.

In the Live Boot open a terminal with Ctrl-Alt-t and type:

Code: Select all

inxi -Fxxxrz

Post the output to this forum in "Code" tags. The button that inserts these Code tags is marked </>, which is in the mini toolbar above the edit box where you type your reply.
viewtopic.php?f=42&t=364929

Use Ctrl-Shift-c to copy from the terminal.

[DYNAMITE_007]

I think I was probably doing something wrong and I tried multiple fixes that may have helped me resolve this issue. If someone can confirm which step was the correct fix, please leave a comment so I can close the thread.

1. Because I had tried tinkering with the partition of the drive which was supposed to hold new install, I thought may be I should wipe the drive clean before installing Linux. So I plugged a win11 installer USB and manually deleted all the partitions related to that drive. I quit the windows installer after doing so.
2. For the first 2 install of Linux, I hadn't been creating secure boot password as it was a checkbox and I thought it was an optional step so just in case it was the issue, I created a secure boot password for the new install of Linux.
3. Every time I installed Linux there was prompt called "Perform MOK management" which I did not know anything about and just chose continue boot so for the third install, I searched on the internet what it was and some guy commented in thread that just create a key which you can remember easily so I followed the instructions and enrolled an easy to remember key. After that it booted me into Linux Mint.

[DYNAMITE_007]

Hello and welcome to the forum.

In the Live Boot open a terminal with Ctrl-Alt-t and type:

Code: Select all

inxi -Fxxxrz

Post the output to this forum in "Code" tags. The button that inserts these Code tags is marked </>, which is in the mini toolbar above the edit box where you type your reply.
viewtopic.php?f=42&t=364929

Use Ctrl-Shift-c to copy from the terminal.

Code: Select all

System:
  Kernel: 5.15.0-101-generic x86_64 bits: 64 compiler: gcc v: 11.4.0
    Desktop: Cinnamon 5.8.4 tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0
    Distro: Linux Mint 21.2 Victoria base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: HP product: HP Laptop 15-da1xxx
    v: Type1ProductConfigId serial: <superuser required> Chassis: type: 10
    serial: <superuser required>
  Mobo: HP model: 8533 v: 70.38 serial: <superuser required> UEFI: Insyde
    v: F.45 date: 05/23/2023
Battery:
  ID-1: BAT1 charge: 14.8 Wh (52.5%) condition: 28.2/43.2 Wh (65.3%)
    volts: 11.2 min: 10.8 model: Hewlett-Packard PABAS0241231 type: Li-ion
    serial: <filter> status: Discharging
CPU:
  Info: quad core model: Intel Core i5-8265U bits: 64 type: MT MCP
    smt: enabled arch: Comet/Whiskey Lake note: check rev: C cache: L1: 256 KiB
    L2: 1024 KiB L3: 6 MiB
  Speed (MHz): avg: 702 high: 720 min/max: 400/3900 cores: 1: 700 2: 700
    3: 700 4: 700 5: 700 6: 700 7: 700 8: 720 bogomips: 28800
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel WhiskeyLake-U GT2 [UHD Graphics 620]
    vendor: Hewlett-Packard driver: i915 v: kernel ports: active: eDP-1
    empty: DP-1,HDMI-A-1,HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:3ea0
    class-ID: 0300
  Device-2: NVIDIA GM108M [GeForce MX110] vendor: Hewlett-Packard
    driver: nvidia v: 535.161.07 pcie: speed: 2.5 GT/s lanes: 4 bus-ID: 01:00.0
    chip-ID: 10de:174e class-ID: 0302
  Device-3: Chicony HP TrueVision HD Camera type: USB driver: uvcvideo
    bus-ID: 1-5:3 chip-ID: 04f2:b67f class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.4 driver: X:
    loaded: modesetting,nvidia unloaded: fbdev,nouveau,vesa gpu: i915
    display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 98 s-size: 499x280mm (19.6x11.0")
    s-diag: 572mm (22.5")
  Monitor-1: eDP-1 model: AU Optronics res: 1920x1080 hz: 60 dpi: 142
    size: 344x193mm (13.5x7.6") diag: 394mm (15.5") modes: 1920x1080
  OpenGL: renderer: Mesa Intel UHD Graphics 620 (WHL GT2)
    v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2 direct render: Yes
Audio:
  Device-1: Intel Cannon Point-LP High Definition Audio
    vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus-ID: 00:1f.3
    chip-ID: 8086:9dc8 class-ID: 0403
  Sound Server-1: ALSA v: k5.15.0-101-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Hewlett-Packard driver: r8169 v: kernel pcie: speed: 2.5 GT/s
    lanes: 1 port: 4000 bus-ID: 02:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: eno1 state: down mac: <filter>
  Device-2: Realtek RTL8822BE 802.11a/b/g/n/ac WiFi adapter
    vendor: Hewlett-Packard driver: rtw_8822be v: N/A pcie: speed: 2.5 GT/s
    lanes: 1 port: 3000 bus-ID: 03:00.0 chip-ID: 10ec:b822 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
Bluetooth:
  Device-1: Realtek Bluetooth 4.2 Adapter type: USB driver: btusb v: 0.8
    bus-ID: 1-10:4 chip-ID: 0bda:b00b class-ID: e001 serial: <filter>
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter>
    bt-v: 2.1 lmp-v: 4.2 sub-v: 705c hci-v: 4.2 rev: ab6b
RAID:
  Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci
    v: 3.0 port: 6060 bus-ID: 00:17.0 chip-ID: 8086:282a rev: N/A
    class-ID: 0104
Drives:
  Local Storage: total: 1.13 TiB used: 26.89 GiB (2.3%)
  ID-1: /dev/sda model: SATA SSD size: 223.57 GiB speed: 6.0 Gb/s type: SSD
    serial: <filter> rev: P1.3 scheme: GPT
  ID-2: /dev/sdb vendor: HGST (Hitachi) model: HTS721010A9E630
    size: 931.51 GiB speed: 6.0 Gb/s type: HDD rpm: 7200 serial: <filter>
    rev: A3J0 scheme: GPT
Partition:
  ID-1: / size: 218.51 GiB used: 26.89 GiB (12.3%) fs: ext4 dev: /dev/sda2
  ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat
    dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2
    file: /swapfile
Sensors:
  System Temperatures: cpu: 52.0 C pch: 47.0 C mobo: 27.8 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2280 apt: 2268 flatpak: 12
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http://packages.linuxmint.com victoria main upstream import backport
    2: deb http://archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http://archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http://archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http://security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 284 Uptime: 17m wakeups: 1 Memory: 7.63 GiB
  used: 3.28 GiB (43.0%) Init: systemd v: 249 runlevel: 5 Compilers:
  gcc: 11.4.0 alt: 11/12 Shell: Bash v: 5.1.16 running-in: gnome-terminal
  inxi: 3.3.13

[Pierre]

you haven't done anything wrong, as such . .

that is an Windows Error

what is happening . . is that the HP Laptop is still looking for it's supplied Windows System
& it can't find it's windows boot-loader . . which you have deleted . .

you also keep getting that "Perform MOK management" issue
- because you have changed the operating environment, to something that the HPs firmware does not recognise.

so - if you press F9 at startup - is there an Linux Boot Menu
OR do you get some other sort of menu

[DYNAMITE_007]

you haven't done anything wrong, as such . .

that is an Windows Error

what is happening . . is that the HP Laptop is still looking for it's supplied Windows System
& it can't find it's windows boot-loader . . which you have deleted . .

you also keep getting that "Perform MOK management" issue
- because you have changed the operating environment, to something that the HPs firmware does not recognise.

so - if you press F9 at startup - is there an Linux Boot Menu
OR do you get some other sort of menu

I have got Linux working now but if you could pinpoint the problem, this thread might help something else who faces same issue

I pressed F9 on boot and the boot order shows 2 lines

OS Boot manager (UEFI) - Ubuntu
Boot from EFI

[mikeflan]

1. Because I had tried tinkering with the partition of the drive which was supposed to hold new install, I thought may be I should wipe the drive clean before installing Linux. So I plugged a win11 installer USB and manually deleted all the partitions related to that drive. I quit the windows installer after doing so.
2. For the first 2 install of Linux, I hadn't been creating secure boot password as it was a checkbox and I thought it was an optional step so just in case it was the issue, I created a secure boot password for the new install of Linux.
3. Every time I installed Linux there was prompt called "Perform MOK management" which I did not know anything about and just chose continue boot so for the third install, I searched on the internet what it was and some guy commented in thread that just create a key which you can remember easily so I followed the instructions and enrolled an easy to remember key. After that it booted me into Linux Mint.

This is WAY outside my area of expertise, so don't put too much faith in what I say.

It probably is not #1.
#2 - possible, but I think no.
#3 - very possible. Even likely. If you could post the link to "some guy commented", others on this list could probably tell you.

[Pierre]

now that the MOK management key has been re-assigned,
you should have an working LinuxMint System to use.

that stated error, is the PCs still looking for it's windows system,
and now that you have the LinuxMint System working correctly,
then you now should be good to go.

NB: for some reason - I'm always being HP Laptops & thus I'm somewhat familiar with these errors.