Issue with Bluetooth.

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Kognac
Level 1
Level 1
Posts: 3
Joined: Fri Mar 15, 2024 12:18 pm

Issue with Bluetooth.

Post by Kognac »

Hello, I am unable to get Bluetooth to turn on and im afraid i have entirely bricked it. Please help.

inxi -Fxz

Code: Select all

System:
  Kernel: 5.15.0-100-generic x86_64 bits: 64 compiler: gcc v: 11.4.0
    Desktop: Cinnamon 6.0.4 Distro: Linux Mint 21.3 Virginia
    base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: ASUSTeK product: Zephyrus G GU502DU_GA502DU v: 1.0
    serial: <superuser required>
  Mobo: ASUSTeK model: GU502DU v: 1.0 serial: <superuser required>
    UEFI: American Megatrends v: GU502DU.306 date: 03/10/2021
Battery:
  ID-1: BAT0 charge: 56.1 Wh (100.0%) condition: 56.1/76.0 Wh (73.9%)
    volts: 15.8 min: 15.8 model: ASUSTeK ASUS Battery status: Not charging
CPU:
  Info: quad core model: AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx
    bits: 64 type: MT MCP arch: Zen/Zen+ note: check rev: 1 cache: L1: 384 KiB
    L2: 2 MiB L3: 4 MiB
  Speed (MHz): avg: 2659 high: 3868 min/max: 1400/2300 boost: enabled
    cores: 1: 3868 2: 3857 3: 1557 4: 1557 5: 2656 6: 2595 7: 2595 8: 2594
    bogomips: 36732
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
  Device-1: NVIDIA TU116M [GeForce GTX 1660 Ti Mobile] vendor: ASUSTeK
    driver: nvidia v: 535.161.07 bus-ID: 01:00.0
  Device-2: AMD Picasso/Raven 2 [Radeon Vega Series / Radeon Mobile Series]
    vendor: ASUSTeK driver: amdgpu v: kernel bus-ID: 05:00.0
  Display: x11 server: X.Org v: 1.21.1.4 driver: gpu: amdgpu
    note:  X driver n/a resolution: 1680x1050~120Hz
  OpenGL: renderer: NVIDIA GeForce GTX 1660 Ti with Max-Q Design/PCIe/SSE2
    v: 4.6.0 NVIDIA 535.161.07 direct render: Yes
Audio:
  Device-1: NVIDIA TU116 High Definition Audio vendor: ASUSTeK
    driver: snd_hda_intel v: kernel bus-ID: 01:00.1
  Device-2: AMD Raven/Raven2/Fenghuang HDMI/DP Audio vendor: ASUSTeK
    driver: snd_hda_intel v: kernel bus-ID: 05:00.1
  Device-3: AMD Family 17h HD Audio vendor: ASUSTeK driver: snd_hda_intel
    v: kernel bus-ID: 05:00.6
  Sound Server-1: ALSA v: k5.15.0-100-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter
    vendor: AzureWave driver: rtl8821ce v: v5.5.2.1_35598.20191029 port: e000
    bus-ID: 03:00.0
  IF: wlp3s0 state: dormant mac: <filter>
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: ASUSTeK driver: r8169 v: kernel port: d000 bus-ID: 04:00.0
  IF: enp4s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:
  Local Storage: total: 476.94 GiB used: 11.72 GiB (2.5%)
  ID-1: /dev/nvme0n1 vendor: Intel model: SSDPEKNW512G8 size: 476.94 GiB
    temp: 29.9 C
Partition:
  ID-1: / size: 465.29 GiB used: 11.24 GiB (2.4%) fs: ext4 dev: /dev/dm-1
    mapped: vgmint-root
  ID-2: /boot size: 1.61 GiB used: 456.8 MiB (27.8%) fs: ext4
    dev: /dev/nvme0n1p2
  ID-3: /boot/efi size: 256 MiB used: 32.8 MiB (12.8%) fs: vfat
    dev: /dev/nvme0n1p1
Swap:
  ID-1: swap-1 type: partition size: 980 MiB used: 0 KiB (0.0%)
    dev: /dev/dm-2 mapped: vgmint-swap_1
Sensors:
  System Temperatures: cpu: 71.0 C mobo: N/A
  Fan Speeds (RPM): cpu: 3200
  GPU: device: nvidia screen: :0.0 temp: 56 C device: amdgpu temp: 70.0 C
Info:
  Processes: 324 Uptime: 15h 46m Memory: 15.3 GiB used: 3.28 GiB (21.4%)
  Init: systemd runlevel: 5 Compilers: gcc: 11.4.0 Packages: 2435 Shell: Bash
  v: 5.1.16 inxi: 3.3.13

Code: Select all

○ bluetooth.service - Bluetooth service
     Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor preset: enabled)
     Active: inactive (dead)
       Docs: man:bluetoothd(8)

Mar 15 11:41:36 SoCT systemd[1]: Condition check resulted in Bluetooth service being skipped.
Mar 15 11:41:54 SoCT systemd[1]: Condition check resulted in Bluetooth service being skipped.
Mar 15 12:10:12 SoCT systemd[1]: Condition check resulted in Bluetooth service being skipped.
Mar 15 12:10:21 SoCT systemd[1]: Condition check resulted in Bluetooth service being skipped.
Mar 15 12:16:41 SoCT systemd[1]: Condition check resulted in Bluetooth service being skipped.
Mar 15 12:16:58 SoCT systemd[1]: Condition check resulted in Bluetooth service being skipped.
ii  bluedevil                                     4:5.24.7-0ubuntu0.1                        amd64        KDE Bluetooth stack
ii  blueman                                       2.3.5+mint1+vera                           amd64        Graphical bluetooth manager
ii  bluez                                         5.64-0ubuntu1.1                            amd64        Bluetooth tools and daemons
ii  bluez-cups                                    5.64-0ubuntu1.1                            amd64        Bluetooth printer driver for CUPS
ii  bluez-obexd                                   5.64-0ubuntu1.1                            amd64        bluez obex daemon
ii  libbluetooth3:amd64                           5.64-0ubuntu1.1                            amd64        Library to use the BlueZ Linux Bluetooth stack
ii  libkf5bluezqt-data                            5.92.0-0ubuntu1                            all          data files for bluez-qt
ii  libkf5bluezqt6:amd64                          5.92.0-0ubuntu1                            amd64        Qt wrapper for bluez
ii  libldacbt-enc2:amd64                          2.0.2.3+git20200429+ed310a0-4              amd64        LDAC Bluetooth encoder library (shared library)
ii  pulseaudio-module-bluetooth                   1:15.99.1+dfsg1-1ubuntu2.1                 amd64        Bluetooth module for PulseAudio sound server
ii  qml-module-org-kde-bluezqt:amd64              5.92.0-0ubuntu1                            amd64        QML wrapper for bluez
btrfs                1564672  0
xor                    24576  1 btrfs
zstd_compress         229376  1 btrfs
raid6_pq              122880  1 btrfs
libcrc32c              16384  2 btrfs,nf_tables
/etc/modprobe.d/alsa-base.conf:options bt87x index=-2
/etc/modprobe.d/blacklist-oss.conf:blacklist btaudio
[    0.000000] tsc: Fast TSC calibration failed
[    0.000000] On node 0, zone DMA: 1 pages in unavailable ranges
[    0.000000] On node 0, zone DMA: 96 pages in unavailable ranges
[    0.000000] On node 0, zone DMA32: 510 pages in unavailable ranges
[    0.000000] On node 0, zone DMA32: 11 pages in unavailable ranges
[    0.000000] On node 0, zone DMA32: 8431 pages in unavailable ranges
[    0.000000] On node 0, zone Normal: 4096 pages in unavailable ranges
[    0.000000] On node 0, zone Normal: 32768 pages in unavailable ranges
[    0.000000] On node 0, zone Normal: 3264 pages in unavailable ranges
[    0.000132] Spectre V2 : Enabling Speculation Barrier for firmware calls
[    0.145131] thermal_sys: Registered thermal governor 'fair_share'
[    0.162019] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
[    0.174667] acpi PNP0A08:00: [Firmware Info]: MMCONFIG for domain 0000 [bus 00-3f] only partially covers this bridge
[    0.228462] tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xbcbd9000-0xbcbd9fff flags 0x200] vs bcbd9000 4000
[    0.228482] tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xbcbdd000-0xbcbddfff flags 0x200] vs bcbdd000 4000
[    1.141960] RAS: Correctable Errors collector initialized.
[    1.616943] [drm] Found VCN firmware Version ENC: 1.13 DEC: 2 VEP: 0 Revision: 3
[    1.616948] amdgpu 0000:05:00.0: amdgpu: Will use PSP to load VCN firmware
[    1.872291] usb 5-2: device descriptor read/64, error -71
[    1.996195] nvidia: module verification failed: signature and/or required key missing - tainting kernel
[    2.108050] usb 5-2: device descriptor read/64, error -71
[    2.480045] usb 5-2: device descriptor read/64, error -71
[    2.483540] nvidia-gpu 0000:01:00.3: i2c timeout error e0000000
[    2.483566] ucsi_ccg 1-0008: i2c_transfer failed -110
[    2.483590] ucsi_ccg 1-0008: ucsi_ccg_init failed - -110
[    2.483614] ucsi_ccg: probe of 1-0008 failed with error -110
[    2.716081] usb 5-2: device descriptor read/64, error -71
[    3.892040] usb 5-2: device not accepting address 4, error -71
[    4.436032] usb 5-2: device not accepting address 5, error -71
[   18.808151] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEA.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[   18.808183] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEA due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[   18.910986] systemd[1]: Starting Monitoring of LVM2 mirrors, snapshots etc. using dmeventd or progress polling...
[   18.939127] EXT4-fs (dm-1): re-mounted. Opts: errors=remount-ro. Quota mode: none.
[   18.951747] systemd[1]: Condition check resulted in First Boot Complete being skipped.
[   19.501194] Modules linked in: amd64_edac(+) edac_mce_amd snd_hda_intel(+) rtl8821ce(OE+) snd_intel_dspcfg joydev(+) kvm_amd(-) snd_intel_sdw_acpi snd_hda_codec kvm snd_hda_core snd_hwdep snd_pcm rapl hid_multitouch(+) snd_seq_midi snd_seq_midi_event snd_rawmidi asus_nb_wmi input_leds wmi_bmof 8821ce(OE) snd_seq snd_seq_device snd_timer k10temp serio_raw snd ccp cfg80211 soundcore asus_wireless mac_hid nvidia_uvm(POE) sch_fq_codel msr parport_pc ppdev lp parport efi_pstore ip_tables x_tables autofs4 btrfs blake2b_generic xor zstd_compress raid6_pq libcrc32c dm_crypt dm_mirror dm_region_hash dm_log hid_asus nvidia_drm(POE) nvidia_modeset(POE) nvidia(POE) usbhid amdgpu iommu_v2 gpu_sched i2c_algo_bit drm_ttm_helper ttm crct10dif_pclmul crc32_pclmul drm_kms_helper ghash_clmulni_intel mfd_aaeon syscopyarea sysfillrect asus_wmi ucsi_ccg hid_generic sysimgblt sparse_keymap typec_ucsi sha256_ssse3 fb_sys_fops cec platform_profile sha1_ssse3 typec aesni_intel crypto_simd cryptd r8169 i2c_piix4
[   19.501660] Modules linked in: amd64_edac(+) edac_mce_amd snd_hda_intel(+) rtl8821ce(OE+) snd_intel_dspcfg joydev(+) kvm_amd(-) snd_intel_sdw_acpi snd_hda_codec kvm snd_hda_core snd_hwdep snd_pcm rapl hid_multitouch(+) snd_seq_midi snd_seq_midi_event snd_rawmidi asus_nb_wmi input_leds wmi_bmof 8821ce(OE) snd_seq snd_seq_device snd_timer k10temp serio_raw snd ccp cfg80211 soundcore asus_wireless mac_hid nvidia_uvm(POE) sch_fq_codel msr parport_pc ppdev lp parport efi_pstore ip_tables x_tables autofs4 btrfs blake2b_generic xor zstd_compress raid6_pq libcrc32c dm_crypt dm_mirror dm_region_hash dm_log hid_asus nvidia_drm(POE) nvidia_modeset(POE) nvidia(POE) usbhid amdgpu iommu_v2 gpu_sched i2c_algo_bit drm_ttm_helper ttm crct10dif_pclmul crc32_pclmul drm_kms_helper ghash_clmulni_intel mfd_aaeon syscopyarea sysfillrect asus_wmi ucsi_ccg hid_generic sysimgblt sparse_keymap typec_ucsi sha256_ssse3 fb_sys_fops cec platform_profile sha1_ssse3 typec aesni_intel crypto_simd cryptd r8169 i2c_piix4
[   19.502196] Error: Driver 'rtl8821ce' is already registered, aborting...
[   19.789060] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEA.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[   19.789080] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEA due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[   19.789089] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QD9 due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[   34.716173] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEB.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[   34.716202] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEB due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[   41.692237] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEA.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[   41.692267] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEA due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[   49.648152] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEB.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[   49.648171] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEB due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[  124.297463] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEA.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[  124.297479] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEA due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[  131.257443] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEB.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[  131.257472] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEB due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[  440.800826] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEA.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[  440.800845] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEA due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[  448.748947] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEB.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[  448.748963] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEB due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[  524.258184] xhci_hcd 0000:01:00.2: xHC error in resume, USBSTS 0x401, Reinit
[  525.030626] usb 5-2: device descriptor read/64, error -71
[  525.269447] usb 5-2: device descriptor read/64, error -71
[  525.637450] usb 5-2: device descriptor read/64, error -71
[  525.873462] usb 5-2: device descriptor read/64, error -71
[  527.049631] usb 5-2: device not accepting address 8, error -71
[  527.593451] usb 5-2: device not accepting address 9, error -71
[  677.377387] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QE8.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[  677.377430] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QE8 due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[  733.090133] systemd-journald[570]: Failed to create new system journal: No such file or directory
[  733.090208] systemd-journald[570]: Failed to create new user journal: No such file or directory
[ 2512.512222] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEA.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2512.512252] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEA due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2540.392231] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEB.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2540.392252] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEB due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2550.352292] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEA.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2550.352313] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEA due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2584.216480] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEB.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2584.216500] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEB due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2590.200531] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEA.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2590.200566] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEA due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2619.076656] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEB.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2619.076691] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEB due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2626.060691] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEA.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2626.060712] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEA due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2633.016749] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEB.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2633.016769] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEB due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2660.900891] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEA.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2660.900914] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEA due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2677.832977] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEB.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2677.832998] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEB due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2684.813170] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEA.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2684.813195] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEA due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2699.745099] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEB.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2699.745119] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEB due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2706.721129] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEA.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2706.721149] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEA due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2726.633231] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEB.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2726.633254] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEB due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2727.637269] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEA.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2727.637299] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEA due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2740.577345] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEB.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2740.577385] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEB due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2753.529388] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEA.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2753.529410] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEA due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2761.489414] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEB.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2761.489435] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEB due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2780.421530] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEA.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2780.421549] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEA due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2787.385595] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEB.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2787.385621] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEB due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2829.222030] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEA.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2829.222062] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEA due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2836.186130] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEB.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2836.186151] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEB due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2878.034582] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEA.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2878.034604] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEA due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 2884.994645] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0._QEB.TEMF], AE_NOT_FOUND (20210730/psargs-330)
[ 2884.994667] ACPI Error: Aborting method \_SB.PCI0.SBRG.EC0._QEB due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
BOOT_IMAGE=/vmlinuz-5.15.0-100-generic root=/dev/mapper/vgmint-root ro quiet splash
nvidia/535.161.07, 5.15.0-100-generic, x86_64: installed
nvidia/535.161.07, 5.15.0-91-generic, x86_64: installed
rtl8821ce/5.5.2.1, 5.15.0-100-generic, x86_64: built
rtl8821ce/v5.5.2_34066.20200325, 5.15.0-100-generic, x86_64: installed[/
here is the Bluetooth device

Code: Select all

 lsusb; lspci -nnk | grep -iA3 net; dmesg | egrep -i 'blue|firm'
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 0b05:1866 ASUSTek Computer, Inc. N-KEY Device
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
03:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8821CE 802                                                                                                                .11ac PCIe Wireless Network Adapter [10ec:c821]
        Subsystem: AzureWave RTL8821CE 802.11ac PCIe Wireless Network Adapter [1                                                                                                                a3b:3041]
        Kernel driver in use: rtl8821ce
        Kernel modules: rtw88_8821ce, 8821ce, rtl8821ce
04:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168                                                                                                                /8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
        Subsystem: ASUSTeK Computer Inc. RTL8111/8168/8411 PCI Express Gigabit E                                                                                                                thernet Controller [1043:208f]
        Kernel driver in use: r8169
        Kernel modules: r8169
05:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI]                                                                                                                 Picasso/Raven 2 [Radeon Vega Series / Radeon Vega Mobile Series] [1002:15d8] (r                                                                                                                ev c1)
[    0.000132] Spectre V2 : Enabling Speculation Barrier for firmware calls
[    0.162019] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
[    0.174667] acpi PNP0A08:00: [Firmware Info]: MMCONFIG for domain 0000 [bus 0                                                                                                                0-3f] only partially covers this bridge
[    0.228462] tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover t                                                                                                                he entire command/response buffer. [mem 0xbcbd9000-0xbcbd9fff flags 0x200] vs bc                                                                                                                bd9000 4000
[    0.228482] tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover t                                                                                                                he entire command/response buffer. [mem 0xbcbdd000-0xbcbddfff flags 0x200] vs bc                                                                                                                bdd000 4000
[    1.616943] [drm] Found VCN firmware Version ENC: 1.13 DEC: 2 VEP: 0 Revision                                                                                                                : 3
[    1.616948] amdgpu 0000:05:00.0: amdgpu: Will use PSP to load VCN firmware
Last edited by Kognac on Fri Mar 15, 2024 5:10 pm, edited 1 time in total.
Kognac
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Posts: 3
Joined: Fri Mar 15, 2024 12:18 pm

Re: Issue with Bluetooth.

Post by Kognac »

I tried to follow other support articles on this forum for my specific Wireless controller: Realtek RTL8821CE but was unable to get it to work, anyone have any suggestions?
Kognac
Level 1
Level 1
Posts: 3
Joined: Fri Mar 15, 2024 12:18 pm

Re: Issue with Bluetooth.

Post by Kognac »

Tried reinstalling Mint and to no avail, It is not showing up as a device on the system now.
stucachroin
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Level 1
Posts: 19
Joined: Thu Aug 24, 2023 2:12 am

Re: Issue with Bluetooth.

Post by stucachroin »

I had same tortuous problems with my ASUS E210 fitted with RealTek 8821CE.

If you try random stuff to connect it gets it's knickers in a twist, and it's hit & miss if you ever get connected before giving up the will to live.

No amount of searching forums for solutions or installing/uninstalling software works.

Now, this bit I'm not sure about, and it sounds strange, but I've seen a couple of posts and found this to work for me - twice I've found that shutting the thing down and disconnecting the mains power for 30mins can make things come alive again.

Eventually found out that if you are very strict about the order you do stuff after that it always works.

So, if you're ever lucky enough to get it paired, then when shutting down laptop

1) Turn off headphones
2) Disable Bluetooth
3) Shutdown

Then when turning on laptop

1) Enable Bluetooth
2) Turn on headphones (should automatically connect)

Works for me - couple of months of switching on/off doing the above (apart from once, when I didn't do it in right order and gave up will to live again).

One thing I'm not sure about is whether wifi interferes with it - as I understand it the Realtek 8821CE handles both bluetooth & wifi and I tend to have wifi disabled since I only use this laptop for listening to audio.
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