Help! Garbled or black lock screen under certain conditions

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nifty_bits
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Help! Garbled or black lock screen under certain conditions

Post by nifty_bits »

I'm having a problem that appears similar to this issue here, wherein the lock screen is either mangled or black, with a working cursor, and I can still type my password and get back to the desktop. The odd thing is, this only happens under certain screen configurations. I have two monitors, one running at 4k and the other at 1080p. The 4k one is primary. If the smaller screen is set up to be either to the left or right of the primary one in display settings, I get the garbled lock screen. If the smaller screen is above or below, lock screen looks fine. Display scaling seems to have no effect.

I am having this issue on my main installation but did a second install (same machine, different drive) to see if it would happen on a completely fresh install (it does :(). I really want my screens side-by-side (to reflect their physical layout), but I can't stand having a messed up lock screen. Anyone got any ideas?

Output of inxi -Fxxrzc0

Code: Select all

System:
  Kernel: 5.15.0-100-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 Desktop: Cinnamon 6.0.4
    tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.3 Virginia
    base: Ubuntu 22.04 jammy
Machine:
  Type: Desktop System: ASUS product: N/A v: N/A serial: <superuser required>
  Mobo: ASUSTeK model: TUF GAMING H670-PRO WIFI D4 v: Rev 1.xx serial: <superuser required>
    UEFI: American Megatrends v: 2703 date: 08/11/2023
CPU:
  Info: 10-core (6-mt/4-st) model: 12th Gen Intel Core i5-12600K bits: 64 type: MST AMCP
    smt: enabled arch: Alder Lake rev: 2 cache: L1: 864 KiB L2: 9.5 MiB L3: 20 MiB
  Speed (MHz): avg: 4306 high: 4896 min/max: 800/4900:3600 cores: 1: 4700 2: 4707 3: 4500
    4: 4513 5: 4098 6: 4500 7: 4488 8: 4587 9: 4617 10: 4661 11: 4896 12: 4844 13: 3528 14: 3471
    15: 3399 16: 3400 bogomips: 117964
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: AMD Ellesmere [Radeon RX 470/480/570/570X/580/580X/590] vendor: XFX Pine
    driver: amdgpu v: kernel pcie: speed: 8 GT/s lanes: 16 ports: active: DP-1,DP-3
    empty: DP-2,DVI-D-1,HDMI-A-1 bus-ID: 01:00.0 chip-ID: 1002:67df class-ID: 0300
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: amdgpu,ati
    unloaded: fbdev,modesetting,vesa gpu: amdgpu display-ID: :0 screens: 1
  Screen-1: 0 s-res: 6144x5616 s-dpi: 108 s-size: 1445x1321mm (56.9x52.0")
    s-diag: 1958mm (77.1")
  Monitor-1: DisplayPort-0 mapped: DP-1 pos: primary,top-left model: Samsung U28D590
    res: 6144x3456 hz: 60 dpi: 257 size: 607x345mm (23.9x13.6") diag: 698mm (27.5") modes:
    max: 3840x2160 min: 720x400
  Monitor-2: DisplayPort-2 mapped: DP-3 pos: bottom-r model: Lenovo LEN E2323swA
    serial: <filter> res: 3840x2160 hz: 60 dpi: 204 size: 477x268mm (18.8x10.6") diag: 614mm (24.2")
    modes: max: 1920x1080 min: 720x400
  OpenGL: renderer: AMD Radeon RX 580 Series (polaris10 LLVM 15.0.7 DRM 3.42 5.15.0-100-generic)
    v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2 direct render: Yes
Audio:
  Device-1: Intel vendor: ASUSTeK driver: snd_hda_intel v: kernel bus-ID: 00:1f.3
    chip-ID: 8086:7ad0 class-ID: 0403
  Device-2: AMD Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590] vendor: XFX Pine
    driver: snd_hda_intel v: kernel pcie: speed: 8 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: 1002:aaf0
    class-ID: 0403
  Device-3: Creative E-Mu Xmidi 1x1 type: USB driver: snd-usb-audio bus-ID: 1-4:3
    chip-ID: 041e:3f07 class-ID: 0103 serial: <filter>
  Device-4: Focusrite-Novation Scarlett Solo USB type: USB driver: snd-usb-audio bus-ID: 1-6.2:6
    chip-ID: 1235:801c class-ID: fe01
  Sound Server-1: ALSA v: k5.15.0-100-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel driver: iwlwifi v: kernel port: N/A bus-ID: 00:14.3 chip-ID: 8086:7af0
    class-ID: 0280
  IF: wlo1 state: down mac: <filter>
  Device-2: Intel Ethernet I225-V vendor: ASUSTeK driver: igc v: kernel pcie: speed: 5 GT/s
    lanes: 1 port: N/A bus-ID: 07:00.0 chip-ID: 8086:15f3 class-ID: 0200
  IF: enp7s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Bluetooth:
  Device-1: Intel AX201 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 1-14:5 chip-ID: 8087:0026
    class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 3.0 lmp-v: 5.2
    sub-v: 356b hci-v: 5.2 rev: 356b
RAID:
  Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd v: 0.6 port: N/A
    bus-ID: 00:0e.0 chip-ID: 8086:467f rev: class-ID: 0104
Drives:
  Local Storage: total: 1.4 TiB used: 12.15 GiB (0.8%)
  ID-1: /dev/nvme0n1 vendor: Western Digital model: WD BLACK SN770 500GB size: 465.76 GiB
    speed: 63.2 Gb/s lanes: 4 type: SSD serial: <filter> rev: 731030WD temp: 38.9 C scheme: GPT
  ID-2: /dev/nvme1n1 vendor: Fanxiang model: S500PRO 256GB size: 238.47 GiB speed: 31.6 Gb/s
    lanes: 4 type: SSD serial: <filter> rev: SN09273 temp: 35.9 C scheme: GPT
  ID-3: /dev/nvme2n1 vendor: Patriot model: M.2 P300 128GB size: 119.24 GiB speed: 31.6 Gb/s
    lanes: 4 type: SSD serial: <filter> rev: APF1M3R0 temp: 23.9 C scheme: GPT
  ID-4: /dev/sda vendor: Western Digital model: WD1600BEVS-08RST3 size: 149.05 GiB
    speed: 1.5 Gb/s type: N/A serial: <filter> rev: 1G11 scheme: GPT
  ID-5: /dev/sdb vendor: Samsung model: SSD 860 EVO 500GB size: 465.76 GiB speed: 6.0 Gb/s
    type: SSD serial: <filter> rev: 2B6Q scheme: MBR
Partition:
  ID-1: / size: 233.18 GiB used: 12.14 GiB (5.2%) fs: ext4 dev: /dev/nvme1n1p2
  ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/nvme1n1p1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 16 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-2:2 info: ASUSTek AURA LED Controller type: HID driver: hid-generic,usbhid
    interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 16mA chip-ID: 0b05:19af class-ID: 0300
    serial: <filter>
  Device-2: 1-4:3 info: Creative E-Mu Xmidi 1x1 type: Audio driver: snd-usb-audio interfaces: 2
    rev: 1.1 speed: 12 Mb/s power: 64mA chip-ID: 041e:3f07 class-ID: 0103 serial: <filter>
  Hub-2: 1-6:4 info: ASMedia ASM1074 High-Speed hub ports: 4 rev: 2.1 speed: 480 Mb/s
    power: 100mA chip-ID: 174c:2074 class-ID: 0900
  Device-1: 1-6.2:6 info: Focusrite-Novation Scarlett Solo USB type: Audio driver: snd-usb-audio
    interfaces: 4 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 1235:801c class-ID: fe01
  Device-2: 1-6.4:7 info: Cherry GmbH Wireless Device type: Keyboard,Mouse,HID
    driver: hid-generic,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 046a:c118
    class-ID: 0300
  Device-3: 1-14:5 info: Intel AX201 Bluetooth type: Bluetooth driver: btusb interfaces: 2
    rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 8087:0026 class-ID: e001
  Hub-3: 2-0:1 info: Super-speed hub ports: 9 rev: 3.1 speed: 20 Gb/s chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-4: 2-9:2 info: ASMedia ASM1074 SuperSpeed hub ports: 4 rev: 3.0 speed: 5 Gb/s power: 8mA
    chip-ID: 174c:3074 class-ID: 0900
Sensors:
  System Temperatures: cpu: 27.8 C mobo: N/A gpu: amdgpu temp: 56.0 C
  Fan Speeds (RPM): N/A gpu: amdgpu fan: 768
Repos:
  Packages: apt: 2168
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb https: //mirrors.ocf.berkeley.edu/linuxmint-packages virginia main upstream import backport
    2: deb http: //mirror.math.ucdavis.edu/ubuntu jammy main restricted universe multiverse
    3: deb http: //mirror.math.ucdavis.edu/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //mirror.math.ucdavis.edu/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 412 Uptime: 34m wakeups: 0 Memory: 31.15 GiB used: 4.72 GiB (15.1%) Init: systemd
  v: 249 runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 Client: Unknown python3.10 client
  inxi: 3.3.13
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spamegg
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Re: Help! Garbled or black lock screen under certain conditions

Post by spamegg »

Welcome to the Forum.

Try the 6.5 kernel from Update Manager / View / Linux kernels.
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nifty_bits
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Joined: Wed Mar 13, 2024 10:32 pm

Re: Help! Garbled or black lock screen under certain conditions

Post by nifty_bits »

Just tried it, no change :(
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SMG
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Re: Help! Garbled or black lock screen under certain conditions

Post by SMG »

nifty_bits wrote: ⤴Wed Mar 13, 2024 11:06 pm I'm having a problem that appears similar to this issue here, wherein the lock screen is either mangled or black, with a working cursor, and I can still type my password and get back to the desktop.
Welcome to the forum, nifty_bits.

Are you saying the problem is temporary and once you type your password it clears?
And the password lock is only showing on the smaller screen which is garbled? Or are both screens garbled?

Did you go through the bug report in the link to see if it sounded similar?
Image
A woman typing on a laptop with LM20.3 Cinnamon.
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