Help! Software Manager and Update Manager not working
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There are no such things as "stupid" questions. However if you think your question is a bit stupid, then this is the right place for you to post it. Stick to easy to-the-point questions that you feel people can answer fast. For long and complicated questions use the other forums in the support section.
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
Help! Software Manager and Update Manager not working
I am a newbie running Linux Mint 15 Olivia Cinnamon Edition 64-bit. The Software Manager and Update Manager just stopped working. When I try to start the Software Manager, it asks for my password but then nothing happens. The Update Manager gives me a message which says "Could not refresh the list of packages." Can anyone help?
Re: Help! Software Manager and Update Manager not working
Try to reboot, see if that fixes it because it may just be a crash. If not report back here
Re: Help! Software Manager and Update Manager not working
I had rebooted but I just did it again. It doesn't help.
Re: Help! Software Manager and Update Manager not working
Try running either/both from the terminal. That way we'll get debugging info if nothing else.
eg. Open a terminal (Accessories > Terminal), run "sudo mintupdate", enter your password when prompted (nothing will show up while you're typing; this is normal).
eg. Open a terminal (Accessories > Terminal), run "sudo mintupdate", enter your password when prompted (nothing will show up while you're typing; this is normal).
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Re: Help! Software Manager and Update Manager not working
Does Synaptic Package Manager work? If it does (make sure by trying to install something), use it to uninstall Update Manager and then install it again. But to be safe, hand-copy all of your settings and sources from it onto a piece of paper so that if it successfully installs, but does so in a virgin state, you can get everything back.
But I'd think that Synaptic shouldn't work if Software Manager doesn't. That doesn't mean it won't, though.
Failing that, see if you can install a package from within your terminal with the usual
command. If that works, try uninstalling Update Manager and installing it in the terminal.
Note: I am NOT a linux expert, lol, so don't blame me if you try the above and your problem gets worse instead of better.
But I'd think that Synaptic shouldn't work if Software Manager doesn't. That doesn't mean it won't, though.
Failing that, see if you can install a package from within your terminal with the usual
Code: Select all
apt-get install <package_name>
Note: I am NOT a linux expert, lol, so don't blame me if you try the above and your problem gets worse instead of better.
Mint 18 Xfce 4.12.
If guns kill people, then pencils misspell words, cars make people drive drunk, and spoons made Rosie O'Donnell fat.
If guns kill people, then pencils misspell words, cars make people drive drunk, and spoons made Rosie O'Donnell fat.
Re: Help! Software Manager and Update Manager not working
michaelharned,
Open a terminal and enter this:
That will attempt to update the local package index from the repos, The last two line will read something close to:
If you get any error messages paste them back otherwise just let us know if the update succeeded
Open a terminal and enter this:
Code: Select all
sudo apt-get update
Code: Select all
Fetched 829 kB in 7s (115 kB/s)
Reading package lists... Done
Re: Help! Software Manager and Update Manager not working
I entered "sudo apt-get update" and my password. After a lot of stuff, it ended:
Fetched 5,764 kB in 17s (323 kB/s)
Reading package lists... Error!
W: GPG error: http://archive.ubuntu.com raring Release: The following signatures were invalid: BADSIG 40976EAF437D05B5 Ubuntu Archive Automatic Signing Key <ftpmaster@ubuntu.com>
E: Encountered a section with no Package: header
E: Problem with MergeList /var/lib/apt/lists/archive.canonical_ubuntu_dists_raring_partner_i18n_Translation-en
E:The package lists or status file could not be parsed or opened.
Fetched 5,764 kB in 17s (323 kB/s)
Reading package lists... Error!
W: GPG error: http://archive.ubuntu.com raring Release: The following signatures were invalid: BADSIG 40976EAF437D05B5 Ubuntu Archive Automatic Signing Key <ftpmaster@ubuntu.com>
E: Encountered a section with no Package: header
E: Problem with MergeList /var/lib/apt/lists/archive.canonical_ubuntu_dists_raring_partner_i18n_Translation-en
E:The package lists or status file could not be parsed or opened.
Re: Help! Software Manager and Update Manager not working
some of the package cache is corrupted. you need to delete the old one and download a new one. you can also try these step: dissable all the repositories (using text editor is better)- run 'sudo apt-get update' - re-enable all the repository - run 'sudo apt-get update' once more.
by following those steps you will reset all the package cache.
by following those steps you will reset all the package cache.
Re: Help! Software Manager and Update Manager not working
I'm sorry, I don't know how to disable all the repositories, nor do I know how to re-enable all the repositories. Could I get a more detailed explanation?
Re: Help! Software Manager and Update Manager not working
Try this:michaelharned wrote:I'm sorry, I don't know how to disable all the repositories, nor do I know how to re-enable all the repositories. Could I get a more detailed explanation?
Code: Select all
sudo apt-get clean
cd /var/lib/apt
sudo mv lists lists.old
sudo mkdir -p lists/partial
sudo apt-get clean
sudo apt-get update
Re: Help! Software Manager and Update Manager not working
That worked great! I can't thank you enough. I had heard that support from the Linux community was good but this was fantastic! I am so proud to be using Linux rather than depending on the Microsoft monopoly, but I had been reluctant about evangelizing until I was sure about the support. Now I will definitely tell all my friends that Linux is the way to go!
Re: Help! Software Manager and Update Manager not working
michaelharned,
I guess it's safe to let you know now that I don't know anything about this stuff, but I did stay at a Holiday Inn Express last night
Good luck
I guess it's safe to let you know now that I don't know anything about this stuff, but I did stay at a Holiday Inn Express last night
Good luck
Re: Help! Software Manager and Update Manager not working
Please help, I have the same issue (After I type in my password nothing happens) and have tried everything posted on this thread. Nothing helps... Does anyone have any other ideas?
Thanks!!
Thanks!!
Re: Help! Software Manager and Update Manager not working
I just had the same problem. This worked for me:
[url]http://forums.linuxmint.com/viewtopic.php?f=18&t=137486[/url]
[url]http://forums.linuxmint.com/viewtopic.php?f=18&t=137486[/url]
Re: Help! Software Manager and Update Manager not working
Just had the same issue and this this link is what worked for me. Thanks HerbivoreHerbivore wrote:I just had the same problem. This worked for me:
[url]http://forums.linuxmint.com/viewtopic.php?f=18&t=137486[/url]
Re: Help! Software Manager and Update Manager not working
Great! For me also WharfRat method worked well.michaelharned wrote:That worked great! I can't thank you enough. I had heard that support from the Linux community was good but this was fantastic! I am so proud to be using Linux rather than depending on the Microsoft monopoly, but I had been reluctant about evangelizing until I was sure about the support. Now I will definitely tell all my friends that Linux is the way to go!
Re: Help! Software Manager and Update Manager not working
Worked for me as well, thanks very much for the clear solution.
Great to know that there are knowledgeable people about willing to help others. Even people totally new to the OS.
Great to know that there are knowledgeable people about willing to help others. Even people totally new to the OS.
Re: Help! Software Manager and Update Manager not working
Thanks a lot. This solution (resetting the repository cache) worked for me
Re: Help! Software Manager and Update Manager not working
The solution of WharfRat also worked for me. Many many thanks
Re: Help! Software Manager and Update Manager not working
The warftrat solution worked!!! Postby WharfRat on Thu Jun 27, 2013 1:07 pm Thanks to the whole community. I have different distos on all my machines and the kids as well. Definitely going to by a purpose built Linux laptop.