No Wireless detected, probably an ath10k issue

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soph

No Wireless detected, probably an ath10k issue

Post by soph »

64 Bit Mint Rafaela Mate on an Acer Aspire V17 Nitro VN7-791

Code: Select all

sudo rfkill list
0: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no
1: acer-wireless: Wireless LAN
	Soft blocked: no
	Hard blocked: no

Code: Select all

-------------------------
* I. scanning WIFI PCI devices...
  -- Qualcomm Atheros Device 003e (rev 20)
      ==> PCI ID = 168c:003e (rev 20)
-------------------------
* II. querying ndiswrapper...
-------------------------
* III. querying iwconfig...
eth0      no wireless extensions.

lo        no wireless extensions.

-------------------------
* IV. querying ifconfig...
eth0      Link encap:Ethernet  HWaddr 30:65:ec:72:aa:e1  
          inet addr:192.168.0.12  Bcast:192.168.0.255  Mask:255.255.255.0
          inet6 addr: fe80::3265:ecff:fe72:aae1/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:38824 errors:0 dropped:0 overruns:0 frame:0
          TX packets:22689 errors:1 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:53274187 (53.2 MB)  TX bytes:2267267 (2.2 MB)
          Interrupt:19 

lo        Link encap:Local Loopback  
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:1053 errors:0 dropped:0 overruns:0 frame:0
          TX packets:1053 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0 
          RX bytes:99523 (99.5 KB)  TX bytes:99523 (99.5 KB)

-------------------------
* V. querying DHCP...
RTNETLINK answers: File exists
-------------------------
* VI. querying nslookup google.com...
Server:		195.34.133.21
Address:	195.34.133.21#53

Non-authoritative answer:
Name:	google.com
Address: 64.15.113.181
Name:	google.com
Address: 64.15.113.185
Name:	google.com
Address: 64.15.113.182
Name:	google.com
Address: 64.15.113.187
Name:	google.com
Address: 64.15.113.186
Name:	google.com
Address: 64.15.113.183
Name:	google.com
Address: 64.15.113.180
Name:	google.com
Address: 64.15.113.184
When I go to Driver Manager there are only graphic card related things, nothing on wireless whatsoever.

I've tried out pretty much everything that was remotely relevant on this page: https://sites.google.com/site/easylinux ... t/internet

I've also read up on a bunch of discussions on the issue, if there any chance that there will be an official solution any time soon?
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
JeremyB
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Posts: 13771
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Re: No Wireless detected, probably an ath10k issue

Post by JeremyB »

I still don't know if this will work

Code: Select all

sudo apt-get install build-essential linux-headers-generic
wget https://www.kernel.org/pub/linux/kernel/projects/backports/stable/v4.1.1/backports-4.1.1-1.tar.xz
tar xvfJ backports-4.1.1-1.tar.xz
cd backports-4.1.1-1
make defconfig-ath10k
make
sudo make install
Reboot and check dmesg with

Code: Select all

dmesg | grep firmware
To see what firmware it is looking for
soph

Re: No Wireless detected, probably an ath10k issue

Post by soph »

Tried it. Still no wireless detected.

Result of dmesg

Code: Select all

[    2.225341] nouveau  [  PGRAPH][0000:01:00.0] using external firmware
[    2.225352] nouveau 0000:01:00.0: Direct firmware load failed with error -2
[    2.225581] nouveau 0000:01:00.0: Direct firmware load failed with error -2
[   13.456343] ath10k_pci 0000:07:00.0: Direct firmware load failed with error -2
[   13.456655] ath10k_pci 0000:07:00.0: Direct firmware load failed with error -2
[   13.456917] ath10k_pci 0000:07:00.0: could not fetch firmware file 'ath10k/QCA6174/hw2.1/firmware-4.bin': -12
[   13.456926] ath10k_pci 0000:07:00.0: Direct firmware load failed with error -2
[   13.457195] ath10k_pci 0000:07:00.0: could not fetch firmware file 'ath10k/QCA6174/hw2.1/firmware-3.bin': -12
[   13.457226] ath10k_pci 0000:07:00.0: Direct firmware load failed with error -2
[   13.457481] ath10k_pci 0000:07:00.0: could not fetch firmware file 'ath10k/QCA6174/hw2.1/firmware-2.bin': -12
[   13.457487] ath10k_pci 0000:07:00.0: Direct firmware load failed with error -2
[   13.457754] ath10k_pci 0000:07:00.0: could not fetch firmware files (-12)
JeremyB
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Posts: 13771
Joined: Fri Feb 21, 2014 8:17 am

Re: No Wireless detected, probably an ath10k issue

Post by JeremyB »

Found some firmware for it, so

Code: Select all

sudo mkdir -p /lib/firmware/ath10k/QCA6174/hw2.1/

Code: Select all

sudo wget https://github.com/sumdog/ath10k-firmware/raw/5faf5bb7c7413f9bb332693179de54cca6fff58e/ath10k/QCA6174/hw2.1/board.bin -O /lib/firmware/ath10k/QCA6174/hw2.1/board.bin

Code: Select all

sudo wget https://github.com/sumdog/ath10k-firmware/raw/5faf5bb7c7413f9bb332693179de54cca6fff58e/ath10k/QCA6174/hw2.1/firmware-4.bin -O /lib/firmware/ath10k/QCA6174/hw2.1/firmware-4.bin
Reboot and see if you have any luck
soph

Re: No Wireless detected, probably an ath10k issue

Post by soph »

Sorry that it took me a while to reply, weekend and all that. Alas, still no difference.

dmesg:

Code: Select all

[    7.922763] ath10k_pci 0000:07:00.0: Direct firmware load failed with error -2
mintWifi.py

Code: Select all

-------------------------
* I. scanning WIFI PCI devices...
  -- Qualcomm Atheros Device 003e (rev 20)
      ==> PCI ID = 168c:003e (rev 20)
-------------------------
* II. querying ndiswrapper...
-------------------------
* III. querying iwconfig...
eth0      no wireless extensions.

lo        no wireless extensions.

Code: Select all

sudo rfkill list
0: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no
1: acer-wireless: Wireless LAN
	Soft blocked: no
	Hard blocked: no
JeremyB
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Re: No Wireless detected, probably an ath10k issue

Post by JeremyB »

I think there is still one firmware file that the kernel developers haven't found yet
soph

Re: No Wireless detected, probably an ath10k issue

Post by soph »

So the only option is to wait?
JeremyB
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Posts: 13771
Joined: Fri Feb 21, 2014 8:17 am

Re: No Wireless detected, probably an ath10k issue

Post by JeremyB »

Or replace the card with an Intel 7260 if your BIOS doesn't have a whitelist. If it does have a whitelist a USB dongle like the TP Link WN722N 150 Mbps works well in Linux
soph

Re: No Wireless detected, probably an ath10k issue

Post by soph »

So I'm supposed to buy additional hardware despite having a brand new perfectly working one? Does that sound like a fair deal to you?
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Pjotr
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Re: No Wireless detected, probably an ath10k issue

Post by Pjotr »

soph wrote:So I'm supposed to buy additional hardware despite having a brand new perfectly working one? Does that sound like a fair deal to you?
No; it sounds like bad luck. And that's what you appear to have had, when you bought that machine. Sh*t happens.....

Undoubtedly that wireless chipset will become supported in Linux, after some time. But of course that won't help you now, so the advice of JeremyB is sound.

I can recommend this wireless dongle, from personal experience:
http://www.amazon.com/TP-LINK-TL-WN725N ... B008IFXQFU

Plug-and-play in Linux Mint 17.x. And always handy to have around, even when you can remove it because the internal wifi chipset has become supported (probably within a year or so).
Tip: 10 things to do after installing Linux Mint 21.3 Virginia
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
Twitter: twitter.com/easylinuxtips
All in all, horse sense simply makes sense.
alkatraz

Re: No Wireless detected, probably an ath10k issue

Post by alkatraz »

There is a solution to this problem. That's how I've managed to fix this issue on my Acer V17 nitro. You need to download the ath10k-dkms_1.1_all.deb patch provided in the above mentioned treat, and install dkms. Than download the linux-headers-3.19.0-28_3.19.0-28.30_all.deb; linux-headers-3.19.0-28-generic_3.19.0-28.30_amd64.deb; linux-image-3.19.0-28-generic_3.19.0-28.30_amd64.deb; linux-image-extra-3.19.0-28-generic_3.19.0-28.30_amd64.deb. I've got mine from launchpad.
Run terminal in the directory where are the downloaded files and Install the kernel with:
sudo dpkg -i linux-headers-3.19.0-28_3.19.0-28.30_all.deb linux-headers-3.19.0-28-generic_3.19.0-28.30_amd64.deb linux-image-3.19.0-28-generic_3.19.0-28.30_amd64.deb linux-image-extra-3.19.0-28-generic_3.19.0-28.30_amd64.deb

than reboot

after the reboot install the ath10k-dkms_1.1 patch, reboot again and everything should be fine.

I hope this will help you. Sorry for the bad English but it's not my native language.
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