Connectivity drops out with Atheros AR9485

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sloop

Connectivity drops out with Atheros AR9485

Post by sloop »

Hi All,

I've recently started using Linux Mint on my Dell E7440 laptop with AR9485 chip. Intermittently, the wireless will drop to 1Mbit/sec (as observed with iwconfig) or my ping times will go to 2000ms+.

syslog shows strange things I don't understand, such as :

Code: Select all

Jul  6 12:44:12 mark-e7440 kernel: [  888.193261] ath: phy0: Could not stop RX, we could be confusing the DMA engine when we start RX up
Jul  6 13:07:00 mark-e7440 kernel: [ 2257.537009] ath: phy0: Failed to stop TX DMA, queues=0x004!
Jul  6 13:07:00 mark-e7440 kernel: [ 2257.548366] ath: phy0: DMA failed to stop in 10 ms AR_CR=0x00000024 AR_DIAG_SW=0x02000020 DMADBG_7=0x0000a400
So far, I've tried setting "options ath9k nohwcrypt=1" in /etc/modprobe.d/ath9k.conf and rebooted, but that didn't seem to improve things.

Here is the output of mintWifi.py script:

Code: Select all

$ sudo /usr/lib/linuxmint/mintWifi/mintWifi.py
-------------------------
* I. scanning WIFI PCI devices...
  -- Qualcomm Atheros AR9485 Wireless Network Adapter (rev 01)
      ==> PCI ID = 168c:0032 (rev 01)
-------------------------
* II. querying ndiswrapper...
-------------------------
* III. querying iwconfig...
eth0      no wireless extensions.

lo        no wireless extensions.

wlan0     IEEE 802.11bgn  ESSID:"TheSatellite"  
          Mode:Managed  Frequency:2.427 GHz  Access Point: 34:6F:90:2C:6C:80   
          Bit Rate=11 Mb/s   Tx-Power=16 dBm   
          Retry  long limit:7   RTS thr:off   Fragment thr:off
          Encryption key:off
          Power Management:off
          Link Quality=23/70  Signal level=-87 dBm  
          Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
          Tx excessive retries:165  Invalid misc:1780   Missed beacon:0

-------------------------
* IV. querying ifconfig...
eth0      Link encap:Ethernet  HWaddr 34:e6:d7:49:e8:9f  
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
          Interrupt:20 Memory:f7e00000-f7e20000 

lo        Link encap:Local Loopback  
          inet addr:127.0.0.1  Mask:255.0.0.0
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:6439 errors:0 dropped:0 overruns:0 frame:0
          TX packets:6439 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0 
          RX bytes:630067 (630.0 KB)  TX bytes:630067 (630.0 KB)

wlan0     Link encap:Ethernet  HWaddr d0:53:49:b0:9b:75  
          inet addr:172.20.32.156  Bcast:172.20.63.255  Mask:255.255.224.0
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:305307 errors:0 dropped:1 overruns:0 frame:0
          TX packets:242888 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:320758729 (320.7 MB)  TX bytes:43285600 (43.2 MB)

-------------------------
* V. querying DHCP...
RTNETLINK answers: File exists
-------------------------
* VI. querying nslookup google.com...
Server:		75.75.75.75
Address:	75.75.75.75#53

Non-authoritative answer:
Name:	google.com
Address: 216.58.192.14
any suggestions for tweaking or driver update would be appreciated!

thank you
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
JeremyB
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Posts: 13854
Joined: Fri Feb 21, 2014 8:17 am

Re: Connectivity drops out with Atheros AR9485

Post by JeremyB »

If you can change the wifi router encryption, change it to WPA2-AES or WPA2 only
sloop

Re: Connectivity drops out with Atheros AR9485

Post by sloop »

Unfortunately I don't have admin access to the APs I use usually. Any other workarounds client-side?
JeremyB
Level 21
Level 21
Posts: 13854
Joined: Fri Feb 21, 2014 8:17 am

Re: Connectivity drops out with Atheros AR9485

Post by JeremyB »

Using WICD as a network manager might help but you will need to disable the native network manager or you will have conflicts...I haven't done that yet
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