HP Pavilion (Realtek 8723BE) not detecting Wi-Fi connections

Questions about Wi-Fi and other network devices, file sharing, firewalls, connection sharing etc
Forum rules
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
Locked
SinJul

HP Pavilion (Realtek 8723BE) not detecting Wi-Fi connections

Post by SinJul »

Hello everyone,
I got an HP Pavilion and the Wi-Fi doesn't detect any connections. I can turn the Wi-Fi on and off in Linux Mint 17.1, but it just won't show me any available connections. I tried fixing it through methods explained in other threads, but the situation hasn't changed.

You can find the wireless information concerning the notebook here:
http://pastebin.com/dsVJd6i6

I have no clue why wlan0 doesn't support scanning and doesn't have wireless extensions. But I think those two problems are probably the reason for the main problem.
If there is anything that would help finding a solution, please tell me and I will provide the information.

Thank you very much for your help in advance.
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
JeremyB
Level 21
Level 21
Posts: 13771
Joined: Fri Feb 21, 2014 8:17 am

Re: HP Pavilion (Realtek 8723BE) not detecting Wi-Fi connect

Post by JeremyB »

Install the backports again but from this post

http://forums.linuxmint.com/viewtopic.p ... 5#p1006667
SinJul

Re: HP Pavilion (Realtek 8723BE) not detecting Wi-Fi connect

Post by SinJul »

Hi Jeremy,
thank you for your help.

I followed the instructions.

Now I get:

Code: Select all

-------------------------
* III. querying iwconfig...
eth0      no wireless extensions.

wlan0     IEEE 802.11bgn  ESSID:off/any  
          Mode:Managed  Access Point: Not-Associated   Tx-Power=20 dBm   
          Retry short limit:7   RTS thr=2347 B   Fragment thr:off
          Power Management:off
          
lo        no wireless extensions.

Code: Select all

iwlist scan:

eth0      Interface doesn't support scanning.

wlan0     No scan results

lo        Interface doesn't support scanning.
So, at least the "no wireless extensions" and "doesn't support scanning" is gone. I still don't find the Wi-Fi though. I'm online using the Wi-Fi connection on another computer though, so it can't be the router. Seems like the Wi-Fi Chip is working, but can't find any networks.

Any ideas?

Thanks for the help again.

Edit: Updated Pastebin here: http://pastebin.com/kqMB3jG3
JeremyB
Level 21
Level 21
Posts: 13771
Joined: Fri Feb 21, 2014 8:17 am

Re: HP Pavilion (Realtek 8723BE) not detecting Wi-Fi connect

Post by JeremyB »

One idea

Code: Select all

sudo iw reg set DE
and reboot if you are in Germany and check the antenna connections on the wifi card
SinJul

Re: HP Pavilion (Realtek 8723BE) not detecting Wi-Fi connect

Post by SinJul »

Ran the code, didn't get any changes shown in the command prompt.

I'll try to install Windows 7 tomorrow and see if the Wi-Fi works on Win7. The HP Pavilion notebook can't be opened easily and it's a new notebook, so I don't want to void the warranty.

I'll give an update on the situation tomorrow.
Thanks for the help. :)
SinJul

Re: HP Pavilion (Realtek 8723BE) not detecting Wi-Fi connect

Post by SinJul »

Installed Windows 7. All USB Slots were 3.0, so it didn't detect anything without drivers. Had to burn them to a CD first.

Anyway: Wi-Fi works with drivers from the HP Homepage, while Linux Mint and Ubuntu didn't find any network.
Guess I'll just leave Windows 7 installed on the notebook. :(
Locked

Return to “Networking”