[SOLVED] Can't use wifi
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[SOLVED] Can't use wifi
I'm at a loss. I've been using Linux successfully for quite some time now so I probably should know how to fix this problem but, alas, I do not. Anyway, up until yesterday my wifi was working fine. Now it won't work. The icon is not appearing in the system tray. Wired Ethernet does work, though. I am running Linux Mint 17.1 Cinnamon 64-bit on a Dell XPS 15 L521x, if that matters.
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 3 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
- Pjotr
- Level 23
- Posts: 19888
- Joined: Mon Mar 07, 2011 10:18 am
- Location: The Netherlands (Holland) 🇳🇱
- Contact:
Re: Can't use wifi
Please generate an overview of your system like this:
- launch a terminal window and make it fullscreen, to avoid chopped lines;
- copy/paste this command into the terminal:
if you type: the letter F is a capital letter
Press Enter.
Copy/paste the output in your next message.
Also post the output of this command:
And of this command:
- launch a terminal window and make it fullscreen, to avoid chopped lines;
- copy/paste this command into the terminal:
Code: Select all
inxi -Fxz
Press Enter.
Copy/paste the output in your next message.
Also post the output of this command:
Code: Select all
sudo rfkill list all
Code: Select all
iwconfig
Tip: 10 things to do after installing Linux Mint 21.3 Virginia
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
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All in all, horse sense simply makes sense.
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
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All in all, horse sense simply makes sense.
Re: Can't use wifi
Okay, here's what I got
From inxi -Fxz
rachel@purple-blossom ~ $ inxi -Fxz
rachel@purple-blossom ~ $ inxi -Fxz
System: Host: purple-blossom Kernel: 3.13.0-37-generic x86_64 (64 bit, gcc: 4.8.2)
Desktop: Gnome Distro: Linux Mint 17.1 Rebecca
Machine: System: Dell (portable) product: XPS L521X version: A04
Mobo: Dell model: 07C1H7 version: A00 Bios: Dell version: A04 date: 06/26/2012
CPU: Dual core Intel Core i5-3210M CPU (-HT-MCP-) cache: 3072 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 9976.74
Clock Speeds: 1: 1200.00 MHz 2: 1200.00 MHz 3: 1200.00 MHz 4: 1200.00 MHz
Graphics: Card: Intel 3rd Gen Core processor Graphics Controller bus-ID: 00:02.0
X.Org: 1.15.1 drivers: (unloaded: fbdev,vesa) FAILED: nouveau,intel Resolution: 1920x1080@60.0hz
GLX Renderer: Mesa DRI Intel Ivybridge Mobile GLX Version: 3.0 Mesa 10.1.3 Direct Rendering: Yes
Audio: Card: Intel 7 Series/C210 Series Chipset Family High Definition Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0
Sound: Advanced Linux Sound Architecture ver: k3.13.0-37-generic
Network: Card: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
driver: r8169 ver: 2.3LK-NAPI port: 2000 bus-ID: 07:00.0
IF: eth0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives: HDD Total Size: 532.1GB (2.1% used) 1: id: /dev/sda model: Hitachi_HTS72755 size: 500.1GB
2: id: /dev/sdb model: SAMSUNG_SSD_PM83 size: 32.0GB
Partition: ID: / size: 453G used: 11G (3%) fs: ext4 ID: swap-1 size: 6.34GB used: 0.00GB (0%) fs: swap
RAID: No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
Sensors: System Temperatures: cpu: 54.0C mobo: N/A gpu: 45.0
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 194 Uptime: 17 min Memory: 1422.4/5871.5MB Runlevel: 2 Gcc sys: 4.8.2 Client: Shell inxi: 1.8.4
From sudo rfkill list all I got absolutely nothing. Seriously. I'll copy and paste.
rachel@purple-blossom ~ $ sudo rfkill list all
rachel@purple-blossom ~ $
From iwconfig I got
rachel@purple-blossom ~ $ iwconfig
eth0 no wireless extensions.
lo no wireless extensions.
From inxi -Fxz
rachel@purple-blossom ~ $ inxi -Fxz
rachel@purple-blossom ~ $ inxi -Fxz
System: Host: purple-blossom Kernel: 3.13.0-37-generic x86_64 (64 bit, gcc: 4.8.2)
Desktop: Gnome Distro: Linux Mint 17.1 Rebecca
Machine: System: Dell (portable) product: XPS L521X version: A04
Mobo: Dell model: 07C1H7 version: A00 Bios: Dell version: A04 date: 06/26/2012
CPU: Dual core Intel Core i5-3210M CPU (-HT-MCP-) cache: 3072 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 9976.74
Clock Speeds: 1: 1200.00 MHz 2: 1200.00 MHz 3: 1200.00 MHz 4: 1200.00 MHz
Graphics: Card: Intel 3rd Gen Core processor Graphics Controller bus-ID: 00:02.0
X.Org: 1.15.1 drivers: (unloaded: fbdev,vesa) FAILED: nouveau,intel Resolution: 1920x1080@60.0hz
GLX Renderer: Mesa DRI Intel Ivybridge Mobile GLX Version: 3.0 Mesa 10.1.3 Direct Rendering: Yes
Audio: Card: Intel 7 Series/C210 Series Chipset Family High Definition Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0
Sound: Advanced Linux Sound Architecture ver: k3.13.0-37-generic
Network: Card: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
driver: r8169 ver: 2.3LK-NAPI port: 2000 bus-ID: 07:00.0
IF: eth0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives: HDD Total Size: 532.1GB (2.1% used) 1: id: /dev/sda model: Hitachi_HTS72755 size: 500.1GB
2: id: /dev/sdb model: SAMSUNG_SSD_PM83 size: 32.0GB
Partition: ID: / size: 453G used: 11G (3%) fs: ext4 ID: swap-1 size: 6.34GB used: 0.00GB (0%) fs: swap
RAID: No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
Sensors: System Temperatures: cpu: 54.0C mobo: N/A gpu: 45.0
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 194 Uptime: 17 min Memory: 1422.4/5871.5MB Runlevel: 2 Gcc sys: 4.8.2 Client: Shell inxi: 1.8.4
From sudo rfkill list all I got absolutely nothing. Seriously. I'll copy and paste.
rachel@purple-blossom ~ $ sudo rfkill list all
rachel@purple-blossom ~ $
From iwconfig I got
rachel@purple-blossom ~ $ iwconfig
eth0 no wireless extensions.
lo no wireless extensions.
- Pjotr
- Level 23
- Posts: 19888
- Joined: Mon Mar 07, 2011 10:18 am
- Location: The Netherlands (Holland) 🇳🇱
- Contact:
Re: Can't use wifi
Apparently, there's absolutely no wireless chipset to be found at all....
Unfortunately, I'm at a loss. Hopefully someone else can help you.
Unfortunately, I'm at a loss. Hopefully someone else can help you.
Tip: 10 things to do after installing Linux Mint 21.3 Virginia
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
Twitter: twitter.com/easylinuxtips
All in all, horse sense simply makes sense.
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
Twitter: twitter.com/easylinuxtips
All in all, horse sense simply makes sense.
Re: Can't use wifi
Check BIOS to see if wifi is enabled, if it is enabled or there is no option to disable, power off the computer then remove and insert the wifi card
Re: Can't use wifi
I just checked the BIOS and there is no option to disable. I'll reseat the wifi card later on when I'm not at work.
Re: Can't use wifi
Is there a physical switch or button to turn off the wifi? Maybe it has been accidentally switched off? I know I've done that before.