Cinnamon on DELL 7746 with wireless connection drop out

Questions about Wi-Fi and other network devices, file sharing, firewalls, connection sharing etc
Forum rules
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
Locked
petepluto

Cinnamon on DELL 7746 with wireless connection drop out

Post by petepluto »

Hi, I just got a DELL 7746 and I installed the Cinnamon edition. Desk is looking good. Thanks for the cool OS!

But now I face some problems:

The wireless connection drops out every now and then and I have to manually initiate the reconnection. But all my other devices on the table stay connected all the time.

Thanks
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
User avatar
Pjotr
Level 24
Level 24
Posts: 20091
Joined: Mon Mar 07, 2011 10:18 am
Location: The Netherlands (Holland) 🇳🇱
Contact:

Re: Cinnamon on DELL 7746 with wireless connection drop out

Post by Pjotr »

Please generate an overview of your system like this:
- launch a terminal window and make it fullscreen, to avoid chopped lines;
- copy/paste this command into the terminal:

Code: Select all

inxi -Fxz
(if you type: the letter F is a capital letter)

Press Enter.

Copy/paste the output in your next message.
Tip: 10 things to do after installing Linux Mint 21.3 Virginia
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
Twitter: twitter.com/easylinuxtips
All in all, horse sense simply makes sense.
petepluto

Re: Cinnamon on DELL 7746 with wireless connection drop out

Post by petepluto »

Thanks.

System: Host: julius-Inspiron Kernel: 3.13.0-37-generic x86_64 (64 bit, gcc: 4.8.
Desktop: Gnome Distro: Linux Mint 17.1 Rebecca
Machine: System: Dell (portable) product: Inspiron 17 7000 Series 7746 version: A01
Mobo: Dell model: 0YRK6J version: A00 Bios: Dell version: A01 date: 11/18/2014
CPU: Dual core Intel Core i7-5500U CPU (-HT-MCP-) cache: 4096 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 9577.08
Clock Speeds: 1: 500.00 MHz 2: 500.00 MHz 3: 1900.00 MHz 4: 2400.00 MHz
Graphics: Card: Intel Broadwell-U Integrated Graphics bus-ID: 00:02.0
X.Org: 1.15.1 drivers: intel (unloaded: fbdev,vesa) Resolution: 1920x1080@60.0hz
GLX Renderer: Mesa DRI Intel Broadwell GLX Version: 3.0 Mesa 10.1.3 Direct Rendering: Yes
Audio: Card-1: Intel Wildcat Point-LP High Definition Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0
Card-2: Intel Broadwell-U Audio Controller driver: snd_hda_intel bus-ID: 00:03.0
Sound: Advanced Linux Sound Architecture ver: k3.13.0-37-generic
Network: Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
driver: r8169 ver: 2.3LK-NAPI port: e000 bus-ID: 07:00.1
IF: eth0 state: down mac: <filter>
Card-2: Intel Wireless 7265 driver: iwlwifi ver: in-tree: bus-ID: 06:00.0
IF: wlan0 state: up mac: <filter>
Drives: HDD Total Size: 1000.2GB (10.4% used) 1: id: /dev/sda model: ST1000LM014 size: 1000.2GB
Partition: ID: / size: 830G used: 97G (13%) fs: ext4
RAID: No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
Sensors: System Temperatures: cpu: 44.0C mobo: 27.8C Fan Speeds (in rpm): cpu: N/A
Info: Processes: 197 Uptime: 7:50 Memory: 2284.7/15961.2MB Runlevel: 2 Gcc sys: 4.8.2 Client: Shell inxi: 1.8.4
User avatar
Pjotr
Level 24
Level 24
Posts: 20091
Joined: Mon Mar 07, 2011 10:18 am
Location: The Netherlands (Holland) 🇳🇱
Contact:

Re: Cinnamon on DELL 7746 with wireless connection drop out

Post by Pjotr »

No strange things, only this: it's a very new machine.... Your hardware, including the wireless chipset, might run better on the 3.16.x kernel. Because then you have newer drivers. So first try that:
Update Manager - View - Linux kernels

After installation of the latest 3.16 kernel, reboot.
Tip: 10 things to do after installing Linux Mint 21.3 Virginia
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
Twitter: twitter.com/easylinuxtips
All in all, horse sense simply makes sense.
petepluto

Re: Cinnamon on DELL 7746 with wireless connection drop out

Post by petepluto »

I installed 3.16. Now the trackpad is acting strange (coordinates are absolute) and the internet speed is so slow that it takes half a minute to load a page. Reverting to 3.13 ...
User avatar
Pjotr
Level 24
Level 24
Posts: 20091
Joined: Mon Mar 07, 2011 10:18 am
Location: The Netherlands (Holland) 🇳🇱
Contact:

Re: Cinnamon on DELL 7746 with wireless connection drop out

Post by Pjotr »

OK, then try installing all level 4 and 5 updates (not just the security ones, but all of them). Also install the latest kernel *within the 3.13 series*. Afterwards, reboot.
Tip: 10 things to do after installing Linux Mint 21.3 Virginia
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
Twitter: twitter.com/easylinuxtips
All in all, horse sense simply makes sense.
petepluto

Re: Cinnamon on DELL 7746 with wireless connection drop out

Post by petepluto »

Thanks. But I cannot install kernels anymore:

Error: E: The method driver /usr/lib/apt/methods/http could not be found.
User avatar
Pjotr
Level 24
Level 24
Posts: 20091
Joined: Mon Mar 07, 2011 10:18 am
Location: The Netherlands (Holland) 🇳🇱
Contact:

Re: Cinnamon on DELL 7746 with wireless connection drop out

Post by Pjotr »

petepluto wrote:Thanks. But I cannot install kernels anymore:

Error: E: The method driver /usr/lib/apt/methods/http could not be found.
That's weird.... :shock:

Some Google searching on this error suggests that the file "http" can be copied from another system, which should solve your problem.

So I've uploaded the file "http" from my own system, to my website. You can download it here:
https://sites.google.com/site/easylinux ... ects=0&d=1

After downloading it, simply leave it in the folder Downloads and execute this command:

Code: Select all

sudo cp -v ~/Downloads/http /usr/lib/apt/methods/
Then try again.
Tip: 10 things to do after installing Linux Mint 21.3 Virginia
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
Twitter: twitter.com/easylinuxtips
All in all, horse sense simply makes sense.
petepluto

Re: Cinnamon on DELL 7746 with wireless connection drop out

Post by petepluto »

Thanks, now I get this when Iry to install the latest 3.13:

E: Method http has died unexpectedly!
E: Sub-process http returned an error code (100)
E: Method /usr/lib/apt/methods/http did not start correctly
Locked

Return to “Networking”