Unable to mount WEB Partner

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Pete D

Unable to mount WEB Partner

Post by Pete D »

Cannot connect using my web dongal and got this message:-

Unable to mount WEB Partner
Error mounting /dev/sr0 at /media/peter/WEB Partner: Command-line
`mount -t "iso9660" -o
"uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,iocharset=utf8,mod
e=0400,dmode=0500"
"/dev/sr0" "/media/peter/WEB Partner"' exited with non-zero exit status
32: mount: block device
/dev/sr0 is write-protected, mounting read-only
mount: no medium found on /dev/sr0

Has any one any ideas how to renable my device?
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 2 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Pete D

Re: Unable to mount WEB Partner

Post by Pete D »

Has any one any ideas please? :(
Pete D

Re: Unable to mount WEB Partner

Post by Pete D »

Hallo Linux community, this is worrying for with 67 views I would have though at least one of you would have a notion as to solving my problem, but alas not so thus far? :(
Next step is to try a hard wire LAN connection and reload web brouser when I find time. :(
Habitual

Re: Unable to mount WEB Partner

Post by Habitual »

Pete D wrote:this is worrying for with 67 views I would have though at least one of you would have a notion as to solving my problem,
Yeah, free help and no answer, go figure.

How are you mounting this dongle?
The output suggests the system thinks the device is a CDRom filesystem (iso9660)
Pete D

Re: Unable to mount WEB Partner

Post by Pete D »

ok with 107 viewers mmmm will recon I think the problem is in this line from the error window:-
"exited with non-zero exit status 32: mount: block device"

for I'd left a library without turning my dongal off got home and rebooted to find the web brouser not able to turn on.

so how to get inside the web brouser prog and re write unblock device?

any one got any ideas please............ Pete D
Pete D

Re: Unable to mount WEB Partner

Post by Pete D »

Habitual wrote:
Pete D wrote:this is worrying for with 67 views I would have though at least one of you would have a notion as to solving my problem,
Yeah, free help and no answer, go figure.

How are you mounting this dongle?
The output suggests the system thinks the device is a CDRom filesystem (iso9660)
Thanks yes do plug in some times to charge battery while in use and also pulls up web partner on desk top and was looking to see if I could re install ie opver write the web brouser prog.
Pete D

Re: Unable to mount WEB Partner

Post by Pete D »

Yep tried to create new user BUT the system will not accept a new user?
So back to using LAN hard wired web connection and see if this makes a difference.
Supprised not to view a solution with 145 views to date :roll:
Habitual

Re: Unable to mount WEB Partner

Post by Habitual »

Plug the dongle in and open a terminal.
Issue these 3 commands and report the outputs:

Code: Select all

lsusb
lspci
Thank you.
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