Wireless NIC not Functioning

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Oranges
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Posts: 47
Joined: Tue Jan 27, 2015 1:02 pm

Wireless NIC not Functioning

Post by Oranges »

Hi,

The NIC doens't appear in driver manager. I've intalled kernel 3.16, with no apparant change. I would be very greatful for help configuring this.

Thanks.
* I. scanning WIFI PCI devices...
-- Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter
==> PCI ID = 10ec:b723
-------------------------
* II. querying ndiswrapper...
-------------------------
* III. querying iwconfig...
eth0 no wireless extensions.

lo no wireless extensions.

-------------------------
* IV. querying ifconfig...
eth0 Link encap:Ethernet HWaddr 8c:dc:d4:85:ad:d8
inet addr:192.168.0.15 Bcast:192.168.0.255 Mask:255.255.255.0
inet6 addr: fe80::8edc:d4ff:fe85:add8/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:6783 errors:0 dropped:0 overruns:0 frame:0
TX packets:6618 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:5364259 (5.3 MB) TX bytes:957940 (957.9 KB)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:217 errors:0 dropped:0 overruns:0 frame:0
TX packets:217 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:16427 (16.4 KB) TX bytes:16427 (16.4 KB)

-------------------------
* V. querying DHCP...
RTNETLINK answers: File exists
-------------------------
* VI. querying nslookup google.com...
Server: 194.168.4.100
Address: 194.168.4.100#53

Non-authoritative answer:
Name: google.com
Address: 216.58.208.78
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
HP Pavilion Laptop, dual boot configuration.
Windows 8.1
Mint 18.1 Cinnamon
JeremyB
Level 21
Level 21
Posts: 13850
Joined: Fri Feb 21, 2014 8:17 am

Re: Wireless NIC not Functioning

Post by JeremyB »

What about the results of

Code: Select all

rfkill list all

Code: Select all

lsmod
Oranges
Level 1
Level 1
Posts: 47
Joined: Tue Jan 27, 2015 1:02 pm

Re: Wireless NIC not Functioning

Post by Oranges »

JeremyB wrote:What about the results of

Code: Select all

rfkill list all

Code: Select all

lsmod
rfkill list all
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
lsmod
Module Size Used by
rfcomm 69509 8
bnep 19624 2
binfmt_misc 17468 1
nls_iso8859_1 12713 1
fglrx 8081264 74
hp_wmi 14109 0
sparse_keymap 13948 1 hp_wmi
uvcvideo 81073 0
kvm 452043 0
snd_hda_codec_realtek 72791 1
rtl8723be 85054 0
snd_hda_codec_hdmi 47548 1
snd_hda_codec_generic 68937 1 snd_hda_codec_realtek
videobuf2_vmalloc 13216 1 uvcvideo
btcoexist 50304 1 rtl8723be
snd_hda_intel 30428 5
videobuf2_memops 13362 1 videobuf2_vmalloc
rtl8723_common 23361 1 rtl8723be
videobuf2_core 59104 1 uvcvideo
crct10dif_pclmul 14307 0
crc32_pclmul 13133 0
ghash_clmulni_intel 13230 0
v4l2_common 15681 1 videobuf2_core
rtl_pci 26690 1 rtl8723be
snd_hda_controller 31056 1 snd_hda_intel
videodev 153793 3 uvcvideo,v4l2_common,videobuf2_core
aesni_intel 152552 0
snd_hda_codec 139682 5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller
snd_hwdep 17698 1 snd_hda_codec
aes_x86_64 17131 1 aesni_intel
snd_pcm 104112 4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_controller
lrw 13286 1 aesni_intel
snd_seq_midi 13564 0
snd_seq_midi_event 14899 1 snd_seq_midi
snd_rawmidi 30876 1 snd_seq_midi
edac_core 56549 0
snd_seq 63074 2 snd_seq_midi_event,snd_seq_midi
rtlwifi 64255 2 rtl_pci,rtl8723be
media 21903 2 uvcvideo,videodev
gf128mul 14951 1 lrw
mac80211 652718 3 rtl_pci,rtlwifi,rtl8723be
btusb 32497 0
cfg80211 494330 2 mac80211,rtlwifi
snd_seq_device 14497 3 snd_seq,snd_rawmidi,snd_seq_midi
glue_helper 13990 1 aesni_intel
bluetooth 446409 22 bnep,btusb,rfcomm
snd_timer 29562 2 snd_pcm,snd_seq
joydev 17393 0
ablk_helper 13597 1 aesni_intel
cryptd 20359 3 ghash_clmulni_intel,aesni_intel,ablk_helper
edac_mce_amd 22578 0
serio_raw 13483 0
6lowpan_iphc 18702 1 bluetooth
parport_pc 32741 0
ppdev 17671 0
hp_accel 26034 0
hp_wireless 12637 0
lis3lv02d 20156 1 hp_accel
lp 17759 0
k10temp 13144 0
parport 42348 3 lp,ppdev,parport_pc
i2c_piix4 22166 0
ccp 31778 0
dm_multipath 22843 0
scsi_dh 14882 1 dm_multipath
rtsx_pci_ms 18168 0
memstick 16966 1 rtsx_pci_ms
input_polldev 14607 1 lis3lv02d
snd 79468 21 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel,snd_seq_device
mac_hid 13227 0
amd_iommu_v2 18916 1 fglrx
soundcore 15047 2 snd,snd_hda_codec
dm_mirror 22135 0
dm_region_hash 20862 1 dm_mirror
dm_log 18411 2 dm_region_hash,dm_mirror
hid_generic 12559 0
usbhid 52616 0
hid 110426 2 hid_generic,usbhid
rtsx_pci_sdmmc 23043 0
psmouse 106516 0
ahci 34062 4
r8169 71694 0
rtsx_pci 46259 2 rtsx_pci_ms,rtsx_pci_sdmmc
libahci 32424 1 ahci
mii 13934 1 r8169
wmi 19193 1 hp_wmi
video 20128 0
Thanks
HP Pavilion Laptop, dual boot configuration.
Windows 8.1
Mint 18.1 Cinnamon
JeremyB
Level 21
Level 21
Posts: 13850
Joined: Fri Feb 21, 2014 8:17 am

Re: Wireless NIC not Functioning

Post by JeremyB »

Something very strange going on, run this in terminal

Code: Select all

wget -N -t 5 -T 10 http://dl.dropbox.com/u/57264241/wireless_script && chmod +x wireless_script && ./wireless_script
and copy the contents of the wireless-info.txt file that will be created in your home folder and paste into a post using code tags to prevent smilies from popping up
Oranges
Level 1
Level 1
Posts: 47
Joined: Tue Jan 27, 2015 1:02 pm

Re: Wireless NIC not Functioning

Post by Oranges »

JeremyB wrote:Something very strange going on, run this in terminal

Code: Select all

wget -N -t 5 -T 10 http://dl.dropbox.com/u/57264241/wireless_script && chmod +x wireless_script && ./wireless_script
and copy the contents of the wireless-info.txt file that will be created in your home folder and paste into a post using code tags to prevent smilies from popping up
Thank you.

Code: Select all

########## wireless info START ##########

Report from: 28 Jan 2015 15:19 GMT +0000

Booted last: 28 Jan 2015 14:58 GMT +0000

Script from: 20 Sep 2014 23:04 UTC +0000

##### release ###########################

Distributor ID:	LinuxMint
Description:	Linux Mint 17.1 Rebecca
Release:	17.1
Codename:	rebecca

##### kernel ############################

Linux 3.16.0-29-generic #39-Ubuntu SMP Tue Dec 16 20:54:13 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

Parameters: ro, quiet, splash, vt.handoff=7

##### desktop ###########################

default

##### lspci #############################

02:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter [10ec:b723]
	Subsystem: Hewlett-Packard Company Device [103c:2231]
	Kernel driver in use: rtl8723be

03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 07)
	Subsystem: Hewlett-Packard Company Device [103c:2269]
	Kernel driver in use: r8169

##### lsusb #############################

Bus 002 Device 003: ID 04f2:b40e Chicony Electronics Co., Ltd 
Bus 002 Device 002: ID 0438:7900 Advanced Micro Devices, Inc. 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 0bda:b001 Realtek Semiconductor Corp. 
Bus 001 Device 002: ID 0438:7900 Advanced Micro Devices, Inc. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

##### PCMCIA card info ##################

##### rfkill ############################

0: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no

##### lsmod #############################

hp_wmi                 14109  0 
sparse_keymap          13948  1 hp_wmi
rtl8723be              85054  0 
btcoexist              50304  1 rtl8723be
rtl8723_common         23361  1 rtl8723be
rtl_pci                26690  1 rtl8723be
rtlwifi                64255  2 rtl_pci,rtl8723be
mac80211              652718  3 rtl_pci,rtlwifi,rtl8723be
cfg80211              494330  2 mac80211,rtlwifi
wmi                    19193  1 hp_wmi

##### interfaces ########################

auto lo
iface lo inet loopback

##### ifconfig ##########################

eth0      Link encap:Ethernet  HWaddr <MAC 'eth0' [IF]>  
          inet addr:192.168.0.15  Bcast:192.168.0.255  Mask:255.255.255.0
          inet6 addr: fe80::8edc:d4ff:fe85:add8/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:257 errors:0 dropped:0 overruns:0 frame:0
          TX packets:384 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:159529 (159.5 KB)  TX bytes:44359 (44.3 KB)

##### iwconfig ##########################

eth0      no wireless extensions.

lo        no wireless extensions.

##### route #############################

Kernel IP routing table
Destination     Gateway         Genmask         Flags Metric Ref    Use Iface
0.0.0.0         192.168.0.1     0.0.0.0         UG    0      0        0 eth0
192.168.0.0     0.0.0.0         255.255.255.0   U     1      0        0 eth0

##### resolv.conf #######################

nameserver 127.0.1.1

##### nm-tool ###########################

NetworkManager Tool

State: connected (global)

- Device: eth0  [Wired connection 1] -------------------------------------------
  Type:              Wired
  Driver:            r8169
  State:             connected
  Default:           yes
  HW Address:        <MAC 'eth0' [IF]>

  Capabilities:
    Carrier Detect:  yes
    Speed:           100 Mb/s

  Wired Properties
    Carrier:         on

  IPv4 Settings:
    Address:         192.168.0.15
    Prefix:          24 (255.255.255.0)
    Gateway:         192.168.0.1

    DNS:             194.168.4.100
    DNS:             194.168.8.100

##### NetworkManager.state ##############

[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
WimaxEnabled=true

##### NetworkManager.conf ###############

[main]
plugins=ifupdown,keyfile,ofono
dns=dnsmasq

[ifupdown]
managed=false

##### NetworkManager profiles ###########

##### iw reg get ########################

Region: Europe/London (based on set time zone)

country 00:
	(2402 - 2472 @ 40), (3, 20)
	(2457 - 2482 @ 40), (3, 20), PASSIVE-SCAN, NO-IBSS
	(2474 - 2494 @ 20), (3, 20), NO-OFDM, PASSIVE-SCAN, NO-IBSS
	(5170 - 5250 @ 40), (3, 20), PASSIVE-SCAN, NO-IBSS
	(5735 - 5835 @ 40), (3, 20), PASSIVE-SCAN, NO-IBSS

##### iwlist channels ###################

eth0      no frequency information.

lo        no frequency information.

##### iwlist scan #######################

eth0      Interface doesn't support scanning.

lo        Interface doesn't support scanning.

##### module infos ######################

[rtl8723be]
filename:       /lib/modules/3.16.0-29-generic/kernel/drivers/net/wireless/rtlwifi/rtl8723be/rtl8723be.ko
firmware:       rtlwifi/rtl8723befw.bin
description:    Realtek 8723BE 802.11n PCI wireless
license:        GPL
author:         Realtek WlanFAE	<wlanfae@realtek.com>
author:         PageHe	<page_he@realsil.com.cn>
srcversion:     C94095C986767A931B924EF
depends:        rtlwifi,rtl8723-common,rtl_pci,btcoexist,mac80211
intree:         Y
vermagic:       3.16.0-29-generic SMP mod_unload modversions 
signer:         Magrathea: Glacier signing key
sig_key:        33:94:AB:B0:79:A2:1B:E0:61:0B:29:4D:4D:01:C0:F6:61:BB:69:92
sig_hashalgo:   sha512
parm:           swlps:bool
parm:           swenc:using hardware crypto (default 0 [hardware])
 (bool)
parm:           ips:using no link power save (default 1 is open)
 (bool)
parm:           fwlps:using linked fw control power save (default 1 is open)
 (bool)
parm:           msi:Set to 1 to use MSI interrupts mode (default 0)
 (bool)
parm:           debug:Set debug level (0-5) (default 0) (int)

[rtl8723_common]
filename:       /lib/modules/3.16.0-29-generic/kernel/drivers/net/wireless/rtlwifi/rtl8723com/rtl8723-common.ko
description:    Realtek RTL8723AE/RTL8723BE 802.11n PCI wireless common routines
license:        GPL
author:         Larry Finger	<Larry.Finger@lwfinger.net>
author:         Realtek WlanFAE	<wlanfae@realtek.com>
srcversion:     7410431A59C24B1BC33226E
depends:        
intree:         Y
vermagic:       3.16.0-29-generic SMP mod_unload modversions 
signer:         Magrathea: Glacier signing key
sig_key:        33:94:AB:B0:79:A2:1B:E0:61:0B:29:4D:4D:01:C0:F6:61:BB:69:92
sig_hashalgo:   sha512

[rtl_pci]
filename:       /lib/modules/3.16.0-29-generic/kernel/drivers/net/wireless/rtlwifi/rtl_pci.ko
description:    PCI basic driver for rtlwifi
license:        GPL
author:         Larry Finger	<Larry.FInger@lwfinger.net>
author:         Realtek WlanFAE	<wlanfae@realtek.com>
author:         lizhaoming	<chaoming_li@realsil.com.cn>
srcversion:     3273ECD6028617EFD27E4F4
depends:        mac80211,rtlwifi
intree:         Y
vermagic:       3.16.0-29-generic SMP mod_unload modversions 
signer:         Magrathea: Glacier signing key
sig_key:        33:94:AB:B0:79:A2:1B:E0:61:0B:29:4D:4D:01:C0:F6:61:BB:69:92
sig_hashalgo:   sha512

[rtlwifi]
filename:       /lib/modules/3.16.0-29-generic/kernel/drivers/net/wireless/rtlwifi/rtlwifi.ko
description:    Realtek 802.11n PCI wireless core
license:        GPL
author:         Larry Finger	<Larry.FInger@lwfinger.net>
author:         Realtek WlanFAE	<wlanfae@realtek.com>
author:         lizhaoming	<chaoming_li@realsil.com.cn>
srcversion:     8362106E96F806A9DBAE565
depends:        mac80211,cfg80211
intree:         Y
vermagic:       3.16.0-29-generic SMP mod_unload modversions 
signer:         Magrathea: Glacier signing key
sig_key:        33:94:AB:B0:79:A2:1B:E0:61:0B:29:4D:4D:01:C0:F6:61:BB:69:92
sig_hashalgo:   sha512

[mac80211]
filename:       /lib/modules/3.16.0-29-generic/kernel/net/mac80211/mac80211.ko
license:        GPL
description:    IEEE 802.11 subsystem
srcversion:     B3A65EB1DAE59CB6B5FD971
depends:        cfg80211
intree:         Y
vermagic:       3.16.0-29-generic SMP mod_unload modversions 
signer:         Magrathea: Glacier signing key
sig_key:        33:94:AB:B0:79:A2:1B:E0:61:0B:29:4D:4D:01:C0:F6:61:BB:69:92
sig_hashalgo:   sha512
parm:           max_nullfunc_tries:Maximum nullfunc tx tries before disconnecting (reason 4). (int)
parm:           max_probe_tries:Maximum probe tries before disconnecting (reason 4). (int)
parm:           beacon_loss_count:Number of beacon intervals before we decide beacon was lost. (int)
parm:           probe_wait_ms:Maximum time(ms) to wait for probe response before disconnecting (reason 4). (int)
parm:           ieee80211_default_rc_algo:Default rate control algorithm for mac80211 to use (charp)

[cfg80211]
filename:       /lib/modules/3.16.0-29-generic/kernel/net/wireless/cfg80211.ko
description:    wireless configuration support
license:        GPL
author:         Johannes Berg
srcversion:     DEE8EAA48495E392CD51C2D
depends:        
intree:         Y
vermagic:       3.16.0-29-generic SMP mod_unload modversions 
signer:         Magrathea: Glacier signing key
sig_key:        33:94:AB:B0:79:A2:1B:E0:61:0B:29:4D:4D:01:C0:F6:61:BB:69:92
sig_hashalgo:   sha512
parm:           ieee80211_regdom:IEEE 802.11 regulatory domain code (charp)
parm:           cfg80211_disable_40mhz_24ghz:Disable 40MHz support in the 2.4GHz band (bool)

##### module parameters #################

[rtl8723be]
debug: 0
fwlps: Y
ips: Y
msi: N
swenc: N
swlps: N

[mac80211]
beacon_loss_count: 7
ieee80211_default_rc_algo: minstrel_ht
max_nullfunc_tries: 2
max_probe_tries: 5
probe_wait_ms: 500

[cfg80211]
cfg80211_disable_40mhz_24ghz: N
ieee80211_regdom: 00

##### /etc/modules ######################

lp
rtc

##### modprobe options ##################

[/etc/modprobe.d/blacklist-ath_pci.conf]
blacklist ath_pci

[/etc/modprobe.d/blacklist.conf]
blacklist evbug
blacklist usbmouse
blacklist usbkbd
blacklist eepro100
blacklist de4x5
blacklist eth1394
blacklist snd_intel8x0m
blacklist snd_aw2
blacklist i2c_i801
blacklist prism54
blacklist bcm43xx
blacklist garmin_gps
blacklist asus_acpi
blacklist snd_pcsp
blacklist pcspkr
blacklist amd76x_edac

[/etc/modprobe.d/blacklist-rare-network.conf]
alias net-pf-3 off
alias net-pf-6 off
alias net-pf-9 off
alias net-pf-11 off
alias net-pf-12 off
alias net-pf-19 off
alias net-pf-21 off
alias net-pf-36 off

[/etc/modprobe.d/iwlwifi.conf]
remove iwlwifi \
(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
&& /sbin/modprobe -r mac80211

[/etc/modprobe.d/mlx4.conf]
softdep mlx4_core post: mlx4_en

##### rc.local ##########################

exit 0

##### pm-utils ##########################

##### udev rules ########################

[/etc/udev/rules.d/70-persistent-net.rules]
# PCI device 0x10ec:0x8136 (r8169)
SUBSYSTEM=="net", ACTION=="add", DRIVERS=="?*", ATTR{address}=="<MAC 'eth0' [IF]>", ATTR{dev_id}=="0x0", ATTR{type}=="1", KERNEL=="eth*", NAME="eth0"

##### dmesg #############################

[   14.773934] rtl8723be 0000:02:00.0: Direct firmware load failed with error -2
[   14.773940] rtl8723be 0000:02:00.0: Falling back to user helper
[   14.900742] rtlwifi: Firmware rtlwifi/rtl8723befw.bin not available

########## wireless info END ############
HP Pavilion Laptop, dual boot configuration.
Windows 8.1
Mint 18.1 Cinnamon
JeremyB
Level 21
Level 21
Posts: 13850
Joined: Fri Feb 21, 2014 8:17 am

Re: Wireless NIC not Functioning

Post by JeremyB »

Try this in terminal and reboot

Code: Select all

sudo apt-get install linux-firmware
Oranges
Level 1
Level 1
Posts: 47
Joined: Tue Jan 27, 2015 1:02 pm

Re: Wireless NIC not Functioning

Post by Oranges »

JeremyB wrote:Try this in terminal and reboot

Code: Select all

sudo apt-get install linux-firmware
That's done it. Thank you very very much Jeremy :D
HP Pavilion Laptop, dual boot configuration.
Windows 8.1
Mint 18.1 Cinnamon
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