College wifi

[Chach30]

Hey guys, I currently go to FSCJ in Jacksonville FL and for some reason i can not connect to the WiFi on campus... called the help desk and they said it was bc I was running Linux on my laptop. The thing is I can connect at my house and place like starbucks no problem. Anybody have any idea's on a fix or a work around so I can connect?
Thanks in advance.

[Pierre]

"and they said it was bc I was running Linux on my laptop"

Whaaatt ??

- idiots


can you "see" the campus WiFi connection in the network list ??.
- and can you click N connect - like at Starbucks?.

what happens when you try do do that same function?.
( error message )

[seawolf167]

Most likely they said this because it's usually students that staff the helpdesk and have a preset list of questions and their responses to deal with. Common things like what are the mail server names and ports? What is my university login name? How do I change my password? Etc.

So... if your wireless works elsewhere, which you said it does, it will work on campus. All you have to do is click on the wireless SSID "FSCJ-Wireless" (the wireless icon in the lower right, or Menu -> Preferences -> Network), then enter your username and password.

Here are their instructions via a quick Google search:
http://fscj.s3.amazonaws.com/22762/wire ... ndroid.pdf
http://fscj.s3.amazonaws.com/22762/wire ... dows-7.pdf

[Chach30]

I've done all that and still nothing
Seawolf167

[Chach30]

"and they said it was bc I was running Linux on my laptop"

Whaaatt ??

- idiots


can you "see" the campus WiFi connection in the network list ??.
- and can you click N connect - like at Starbucks?.

what happens when you try do do that same function?.
( error message )

Yes I can see the network and no error message or nothing it connects and the disconnects like a second later and that's it

[seawolf167]

Yes I can see the network and no error message or nothing it connects and the disconnects like a second later and that's it

Sounds like you might have entered incorrect credentials. Try opening Network Settings, selecting preferences for your network, and double checking your login name and password. If that's all correct, try forgetting the network and reconnecting. If that still isn't working, see if your computer has any updates, install them, then attempt to connect again.

Code: Select all

sudo apt-get update && sudo apt-get upgrade

[Chach30]

Yes I can see the network and no error message or nothing it connects and the disconnects like a second later and that's it

Sounds like you might have entered incorrect credentials. Try opening Network Settings, selecting preferences for your network, and double checking your login name and password. If that's all correct, try forgetting the network and reconnecting. If that still isn't working, see if your computer has any updates, install them, then attempt to connect again.

Code: Select all

sudo apt-get update && sudo apt-get upgrade

I update daily and have triple checked the login info it is all right

[seawolf167]

What is the output of:

Code: Select all

sudo lspci -vnn | grep -A10 -B1 -i network

[Chach30]

Will do tomorrow but what is that code for?

[seawolf167]

Finds out the make and model of your wireless adapter and what kernel module is being loaded. I know there are some issues with particular Realtek/Broadcom devices that work better with different device drivers.

[Chach30]

Ok yeah I'll do it tonight after work

[Chach30]

sorry for the late reply but here it is :
02:00.0 Network controller [0280]: Qualcomm Atheros AR9485 Wireless Network Adapter [168c:0032] (rev 01)
Subsystem: AzureWave Device [1a3b:1186]
Flags: bus master, fast devsel, latency 0, IRQ 17
Memory at f7d00000 (64-bit, non-prefetchable)
Expansion ROM at f7d80000 [disabled]
Capabilities: [40] Power Management version 2
Capabilities: [50] MSI: Enable- Count=1/4 Maskable+ 64bit+
Capabilities: [70] Express Endpoint, MSI 00
Capabilities: [100] Advanced Error Reporting
Capabilities: [140] Virtual Channel
Capabilities: [160] Device Serial Number 00-00-00-00-00-00-00-00

[seawolf167]

Ack, sorry I gave you the wrong command, please use this instead:

Code: Select all

lspci -nnk | grep -iA2 net

[Chach30]

Ok I'll do that

[Chach30]

lspci -nnk | grep -iA2 net
02:00.0 Network controller [0280]: Qualcomm Atheros AR9485 Wireless Network Adapter [168c:0032] (rev 01)
Subsystem: AzureWave Device [1a3b:1186]
Kernel driver in use: ath9k
--
03:00.2 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 0a)
Subsystem: ASUSTeK Computer Inc. Device [1043:14f7]
Kernel driver in use: r8169

[seawolf167]

Take a look at point "2)" in this post and see if it helps:
http://ubuntuforums.org/showthread.php? ... st12344516

If that doesn't help, take a look at this thread:
http://forums.linuxmint.com/viewtopic.php?f=49&t=171819

or possibly this page:
http://wireless.kernel.org/en/users/Drivers/ath9k

[Chach30]

Ok I'll give those a try thanks for the help. It will be about a week before I'm back on campus so well see what happens

[seawolf167]

Sounds good; let us know.

[Chach30]

Will do

[Chach30]

UPDATE.....Still working on the issue. Can't seem to get it to work. Could it be something with wine?