Hey all,
I've recently installed Mint 17.2 Cinnamon for the first time, I have experienced a few instances of the screen freezing, the cursor does not move and I need to restart. What could be causing this? Possible video driver issue ? H ow can I trouble shoot this?
MB
screen freezes.
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MintyBush
screen freezes.
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
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Pjotr
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Re: screen freezes.
Please generate an overview of your system like this:
- Launch a terminal window (this is how to launch a terminal window);
- make the terminal window full screen, to avoid chopped lines;
- copy/paste this command into the terminal:
(if you type: the letter F is a capital letter)
Press Enter.
Copy/paste the output in your next message.
- Launch a terminal window (this is how to launch a terminal window);
- make the terminal window full screen, to avoid chopped lines;
- copy/paste this command into the terminal:
Code: Select all
inxi -FxzPress Enter.
Copy/paste the output in your next message.
Tip: 10 things to do after installing Linux Mint 21.3 Virginia
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
Twitter: twitter.com/easylinuxtips
All in all, horse sense simply makes sense.
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
Twitter: twitter.com/easylinuxtips
All in all, horse sense simply makes sense.
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MintyBush
Re: screen freezes.
Thanks Pjotr, the output I got was:
System: Host: booosh-HP-ENVY-15-Notebook-PC Kernel: 3.16.0-38-generic x86_64 (64 bit, gcc: 4.8.2)
Desktop: Cinnamon 2.6.11 Distro: Linux Mint 17.2 Rafaela
Machine: System: Hewlett-Packard product: HP ENVY 15 Notebook PC version: 0973120000405F10000620180
Mobo: Hewlett-Packard model: 229C version: 78.21 Bios: Insyde version: F.36 date: 02/02/2015
CPU: Dual core Intel Core i7-5500U CPU (-HT-MCP-) cache: 4096 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 9577.82
Clock Speeds: 1: 2569.687 MHz 2: 2400.375 MHz 3: 2401.031 MHz 4: 2782.593 MHz
Graphics: Card: Intel Broadwell-U Integrated Graphics bus-ID: 00:02.0
X.Org: 1.15.1 driver: nvidia Resolution: 1920x1080@60.0hz
GLX Renderer: GeForce GTX 850M/PCIe/SSE2 GLX Version: 4.5.0 NVIDIA 346.72 Direct Rendering: Yes
Audio: Card-1: Intel Wildcat Point-LP High Definition Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0
Card-2: Intel Broadwell-U Audio Controller driver: snd_hda_intel bus-ID: 00:03.0
Sound: Advanced Linux Sound Architecture ver: k3.16.0-38-generic
Network: Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
driver: r8169 ver: 2.3LK-NAPI port: 4000 bus-ID: 09:00.0
IF: eth0 state: down mac: <filter>
Card-2: Intel Wireless 3160 driver: iwlwifi ver: in-tree: bus-ID: 08:00.0
IF: wlan0 state: up mac: <filter>
Drives: HDD Total Size: 1000.2GB (0.6% used) 1: id: /dev/sda model: ST1000LM014 size: 1000.2GB
Partition: ID: / size: 7.3G used: 5.2G (77%) fs: ext4 ID: /boot size: 88M used: 48M (59%) fs: ext4
ID: /home size: 423G used: 467M (1%) fs: ext4 ID: swap-1 size: 12.00GB used: 0.00GB (0%) fs: swap
RAID: No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
Sensors: System Temperatures: cpu: 40.0C mobo: N/A gpu: 0.0:37C
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 196 Uptime: 3 min Memory: 665.3/7907.2MB Runlevel: 2 Gcc sys: 4.8.2
Client: Shell (bash 4.3.11) inxi: 1.9.17
System: Host: booosh-HP-ENVY-15-Notebook-PC Kernel: 3.16.0-38-generic x86_64 (64 bit, gcc: 4.8.2)
Desktop: Cinnamon 2.6.11 Distro: Linux Mint 17.2 Rafaela
Machine: System: Hewlett-Packard product: HP ENVY 15 Notebook PC version: 0973120000405F10000620180
Mobo: Hewlett-Packard model: 229C version: 78.21 Bios: Insyde version: F.36 date: 02/02/2015
CPU: Dual core Intel Core i7-5500U CPU (-HT-MCP-) cache: 4096 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 9577.82
Clock Speeds: 1: 2569.687 MHz 2: 2400.375 MHz 3: 2401.031 MHz 4: 2782.593 MHz
Graphics: Card: Intel Broadwell-U Integrated Graphics bus-ID: 00:02.0
X.Org: 1.15.1 driver: nvidia Resolution: 1920x1080@60.0hz
GLX Renderer: GeForce GTX 850M/PCIe/SSE2 GLX Version: 4.5.0 NVIDIA 346.72 Direct Rendering: Yes
Audio: Card-1: Intel Wildcat Point-LP High Definition Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0
Card-2: Intel Broadwell-U Audio Controller driver: snd_hda_intel bus-ID: 00:03.0
Sound: Advanced Linux Sound Architecture ver: k3.16.0-38-generic
Network: Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
driver: r8169 ver: 2.3LK-NAPI port: 4000 bus-ID: 09:00.0
IF: eth0 state: down mac: <filter>
Card-2: Intel Wireless 3160 driver: iwlwifi ver: in-tree: bus-ID: 08:00.0
IF: wlan0 state: up mac: <filter>
Drives: HDD Total Size: 1000.2GB (0.6% used) 1: id: /dev/sda model: ST1000LM014 size: 1000.2GB
Partition: ID: / size: 7.3G used: 5.2G (77%) fs: ext4 ID: /boot size: 88M used: 48M (59%) fs: ext4
ID: /home size: 423G used: 467M (1%) fs: ext4 ID: swap-1 size: 12.00GB used: 0.00GB (0%) fs: swap
RAID: No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
Sensors: System Temperatures: cpu: 40.0C mobo: N/A gpu: 0.0:37C
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 196 Uptime: 3 min Memory: 665.3/7907.2MB Runlevel: 2 Gcc sys: 4.8.2
Client: Shell (bash 4.3.11) inxi: 1.9.17
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Pjotr
- Level 24
- Posts: 20129
- Joined: Mon Mar 07, 2011 10:18 am
- Location: The Netherlands (Holland) 🇳🇱
- Contact:
Re: screen freezes.
Your computer might be too new for your current kernel. Install the latest kernel from the 3.19 series:
https://sites.google.com/site/easylinux ... el-updates
(item 3, right column)
Afterwards, reboot your computer.
https://sites.google.com/site/easylinux ... el-updates
(item 3, right column)
Afterwards, reboot your computer.
Tip: 10 things to do after installing Linux Mint 21.3 Virginia
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
Twitter: twitter.com/easylinuxtips
All in all, horse sense simply makes sense.
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
Twitter: twitter.com/easylinuxtips
All in all, horse sense simply makes sense.
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MintyBush
Re: screen freezes.
Hi,
I attempted to install thel atest kernal 4.2.0-18 and whilst it said it was installed (i have yet to reboot) I got the following error:
http://pastebin.com/xt401zKk
I attempted to install thel atest kernal 4.2.0-18 and whilst it said it was installed (i have yet to reboot) I got the following error:
http://pastebin.com/xt401zKk
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Pjotr
- Level 24
- Posts: 20129
- Joined: Mon Mar 07, 2011 10:18 am
- Location: The Netherlands (Holland) 🇳🇱
- Contact:
Re: screen freezes.
Better remove it. That's definitely bad.MintyBush wrote:Hi,
I attempted to install thel atest kernal 4.2.0-18 and whilst it said it was installed (i have yet to reboot) I got the following error:
http://pastebin.com/xt401zKk
Tip: 10 things to do after installing Linux Mint 21.3 Virginia
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
Twitter: twitter.com/easylinuxtips
All in all, horse sense simply makes sense.
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
Twitter: twitter.com/easylinuxtips
All in all, horse sense simply makes sense.
-
MintyBush
Re: screen freezes.
Ahh, in the end i uninstalled the 4.2 driver and upgraded to a new nvidia driver... stil testing atm.
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MintyBush
Re: screen freezes.
OK,
I thought this would fix it but I got a screen freeze again but this time when i go to nvidia xserver settings via the system tray I am unable to set which gpu i want to use. (I have a choice between the nvidia card or the onboard intel gpu).
I did install a bumblebeee update if this is a potential suspect?
I thought this would fix it but I got a screen freeze again but this time when i go to nvidia xserver settings via the system tray I am unable to set which gpu i want to use. (I have a choice between the nvidia card or the onboard intel gpu).
I did install a bumblebeee update if this is a potential suspect?
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MintyBush
Re: screen freezes.
The nvidia system tray icon has been replaced with an icon with an 'x' that says 'Active graphics card: Unknown'
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klrman
Re: screen freezes.
I had the same problem with freezes when installing mint 17.2. They were random and all over the place.
Also had random text issues where letters were not displayed correctly.
Installing kernel 3.19.0-31 ended all the freezes and text issues for good.
Also had random text issues where letters were not displayed correctly.
Installing kernel 3.19.0-31 ended all the freezes and text issues for good.